{"id":3359,"date":"2022-12-29T17:53:19","date_gmt":"2022-12-29T12:23:19","guid":{"rendered":"https:\/\/chartink.com\/articles\/?p=3359"},"modified":"2025-04-24T10:41:24","modified_gmt":"2025-04-24T05:11:24","slug":"web-notification-troubleshooting","status":"publish","type":"post","link":"https:\/\/chartink.com\/articles\/alerts\/web-notification-troubleshooting\/","title":{"rendered":"Web notification troubleshooting"},"content":{"rendered":"<p>This page focuses on troubleshooting the issues related to push notifications on your <strong>desktop and Android mobile devices<\/strong>.<\/p>\n<h4><em>FOR DESKTOP NOTIFICATIONS<\/em><\/h4>\n<p>If you are unable to see the demo notification pop-up after visiting the <a href=\"https:\/\/chartink.com\/demo-notification\" target=\"_blank\" rel=\"noopener\">demo-notification link<\/a>, follow the below steps for troubleshooting the same:<\/p>\n<h5><span style=\"text-decoration: underline;\"><strong>STEP 1: Ensure Notifications are allowed on the Chrome browser:<\/strong><\/span><\/h5>\n<p>Ensure notifications are allowed in the settings for your browser by clicking on the \u201clock\u201d sign next to the URL as shown below and going to \u201csite settings\u201d and ensuring \u201cnotifications\u201d and \u201cpop-ups and redirects\u201d are set to \u201cAllow\u201d.<\/p>\n<p><img loading=\"lazy\" class=\"wp-image-3361 alignleft\" src=\"https:\/\/chartink.com\/articles\/wp-content\/uploads\/2022\/12\/1.jpg\" alt=\"\" width=\"723\" height=\"459\"><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" class=\"alignnone wp-image-3362\" src=\"https:\/\/chartink.com\/articles\/wp-content\/uploads\/2022\/12\/2.jpg\" alt=\"\" width=\"725\" height=\"489\"><\/p>\n<p>&nbsp;<\/p>\n<p>Once this is done, try running the <a href=\"https:\/\/chartink.com\/demo-notification\" target=\"_blank\" rel=\"noopener\">demo notification<\/a> link again. If you now get a pop-up, you\u2019ve successfully enabled web notifications on your desktop.<\/p>\n<h5><span style=\"text-decoration: underline;\"><strong>Step 2: Ensure Notifications for Chrome are enabled on Windows:<\/strong><\/span><\/h5>\n<ul>\n<li>Open the system settings<\/li>\n<li>Click on Notifications &amp; actions<\/li>\n<li>Under \u201cGet notifications from these senders,\u201d select Google Chrome and ensure notifications are enabled.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" class=\"alignnone wp-image-3367\" src=\"https:\/\/chartink.com\/articles\/wp-content\/uploads\/2022\/12\/3.jpg\" alt=\"\" width=\"869\" height=\"549\"><\/p>\n<p>Once enabled, you can<a href=\"https:\/\/chartink.com\/demo-notification\"> run the demo notification again<\/a>; you should now get a pop-up on your desktop. If you still do not receive a pop-up, kindly contact our support team here for further support &#8211; <a href=\"mailto:support@chartink.com\">support@chartink.com<\/a>.<\/p>\n<h4><strong>FOR MOBILE (Android) NOTIFICATIONS:<\/strong><\/h4>\n<p>If you are unable to see the demo notification pop-up after visiting the <a href=\"https:\/\/chartink.com\/demo-notification\" target=\"_blank\" rel=\"noopener\">demo-notification link<\/a>, follow the below steps for troubleshooting the same:<\/p>\n<h5><span style=\"text-decoration: underline;\"><strong>Step 1: Ensure Notifications are allowed on the Chrome browser:<\/strong><\/span><\/h5>\n<p>Follow the below video tutorial to enable web push notifications on mobile. Please note web push notifications on mobile are supported only by Andriod devices.<\/p>\n<div style=\"width: 400px;\" class=\"wp-video\"><!--[if lt IE 9]><script>document.createElement('video');<\/script><![endif]-->\n<video class=\"wp-video-shortcode\" id=\"video-3359-1\" width=\"400\" height=\"800\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/chartink.com\/articles\/wp-content\/uploads\/2018\/06\/mobile-web-notification-enable.mp4?_=1\" \/><a href=\"https:\/\/chartink.com\/articles\/wp-content\/uploads\/2018\/06\/mobile-web-notification-enable.mp4\">https:\/\/chartink.com\/articles\/wp-content\/uploads\/2018\/06\/mobile-web-notification-enable.mp4<\/a><\/video><\/div>\n<p>Once this is done, try running the <a href=\"https:\/\/chartink.com\/demo-notification\" target=\"_blank\" rel=\"noopener\">demo notification<\/a> link again. If you now get a pop-up, you\u2019ve successfully enabled web notifications on your android device.<\/p>\n<h5><span style=\"text-decoration: underline;\"><strong>Step 2: Ensure Notifications for Chrome are allowed via the phone\u2019s app settings:<\/strong><\/span><\/h5>\n<ul>\n<li>Open your phone\u2019s Settings app<\/li>\n<li>Tap Notifications<\/li>\n<li>Go to&nbsp; App settings\/App management<\/li>\n<li>Locate the app \u201cGoogle Chrome.\u201d<\/li>\n<li>Tap the app<\/li>\n<li>Ensure notifications for this app are \u201cAllowed.\u201d<\/li>\n<\/ul>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-3383\" src=\"https:\/\/chartink.com\/articles\/wp-content\/uploads\/2022\/12\/4.jpg\" alt=\"\" width=\"412\" height=\"825\"><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-3382\" src=\"https:\/\/chartink.com\/articles\/wp-content\/uploads\/2022\/12\/5.jpg\" alt=\"\" width=\"382\" height=\"861\"><\/p>\n<p>Once this is done, try running the <a href=\"https:\/\/chartink.com\/demo-notification\" target=\"_blank\" rel=\"noopener\">demo notification<\/a> link again. You should now get a pop-up on your mobile device.<\/p>\n<p>If you still need any help, kindly contact us at&nbsp;<a href=\"mailto:support@chartink.com\">support@chartink.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This page focuses on troubleshooting the issues related to push notifications on your desktop and Android mobile devices. FOR DESKTOP NOTIFICATIONS If you are unable to see the demo notification pop-up after visiting the demo-notification link, follow the below steps for troubleshooting the same: STEP 1: Ensure Notifications are allowed on the Chrome browser: Ensure &hellip; <a href=\"https:\/\/chartink.com\/articles\/alerts\/web-notification-troubleshooting\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Web notification troubleshooting&#8221;<\/span><\/a><\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[47,91],"tags":[],"_links":{"self":[{"href":"https:\/\/chartink.com\/articles\/wp-json\/wp\/v2\/posts\/3359"}],"collection":[{"href":"https:\/\/chartink.com\/articles\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/chartink.com\/articles\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/chartink.com\/articles\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/chartink.com\/articles\/wp-json\/wp\/v2\/comments?post=3359"}],"version-history":[{"count":26,"href":"https:\/\/chartink.com\/articles\/wp-json\/wp\/v2\/posts\/3359\/revisions"}],"predecessor-version":[{"id":4672,"href":"https:\/\/chartink.com\/articles\/wp-json\/wp\/v2\/posts\/3359\/revisions\/4672"}],"wp:attachment":[{"href":"https:\/\/chartink.com\/articles\/wp-json\/wp\/v2\/media?parent=3359"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/chartink.com\/articles\/wp-json\/wp\/v2\/categories?post=3359"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/chartink.com\/articles\/wp-json\/wp\/v2\/tags?post=3359"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}