Category: alerts

This page focuses on troubleshooting the issues related to push notifications on your desktop and Android mobile devices.

FOR DESKTOP NOTIFICATIONS

If you are unable to see the demo notification pop-up after visiting the demo-notification link, follow the below steps for troubleshooting the same:

STEP 1: Ensure Notifications are allowed on the Chrome browser:

Ensure notifications are allowed in the settings for your browser by clicking on the “lock” sign next to the URL as shown below and going to “site settings” and ensuring “notifications” and “pop-ups and redirects” are set to “Allow”.

Once this is done, try running the demo notification link again. If you now get a pop-up, you’ve successfully enabled web notifications on your desktop.

Step 2: Ensure Notifications for Chrome are enabled on Windows:

• Open the system settings
• Click on Notifications & actions
• Under “Get notifications from these senders,” select Google Chrome and ensure notifications are enabled.

Once enabled, you can run the demo notification again; you should now get a pop-up on your desktop. If you still do not receive a pop-up, kindly contact our support team here for further support – [email protected].

FOR MOBILE (Android) NOTIFICATIONS:

If you are unable to see the demo notification pop-up after visiting the demo-notification link, follow the below steps for troubleshooting the same:

Step 1: Ensure Notifications are allowed on the Chrome browser:

Follow the below video tutorial to enable web push notifications on mobile. Please note web push notifications on mobile are supported only by Andriod devices.

Once this is done, try running the demo notification link again. If you now get a pop-up, you’ve successfully enabled web notifications on your android device.

Step 2: Ensure Notifications for Chrome are allowed via the phone’s app settings:

• Open your phone’s Settings app
• Tap Notifications
• Go to  App settings/App management
• Locate the app “Google Chrome.”
• Tap the app
• Ensure notifications for this app are “Allowed.”

Once this is done, try running the demo notification link again. You should now get a pop-up on your mobile device.

If you still need any help, kindly contact us at [email protected]

Webhooks can now be used to send our alerts over Telegram/slack channels; the below 2 videos guide you through the process for Telegram. The process for Slack, too, would remain the same.

• Video 1 takes you through creating a service on https://ifttt.com that listens to webhook hook events and then sends a message to telegram. Note, you’ll need to connect your telegram channel and follow the steps mentioned over the telegram channel while you are setting this up(you can do so on the mobile since you already might have the telegram app installed, and it might be faster to perform this step on the mobile)
  
• Video 2 takes you through the process of testing the webhook & note if the telegram is being triggered. At the end of the 1st video, you’ll notice I clicked on the “Documentation” in the top right corner; that’s the page that would provide us the detail for the webhook URL to test against & is used in the 2nd video.
  

This should be a good starting point for using ifttt.com for other services as well(including Slack and Telegram); please let us know if you get stuck anywhere.

NOTE: Starting February 2024, listening to webhooks via ifttt.com is no more a free service. Alternate options are being explored.

We’ve added the ability to add webhook’s for your alerts. A webhook is an HTTP call-back triggered by a specific event(in our case a alert), these can be used by your own application to monitor, place automatic orders.. etc. You can add webhooks for any given alerts by entering the URL for your web address(prefixed by http, https), this can be done by clicking on “Create/Modify Alert” right below your scans:

SAMPLE Post Data(json)

{
    "stocks": "SEPOWER,ASTEC,EDUCOMP,KSERASERA,IOLCP,GUJAPOLLO,EMCO",
    "trigger_prices": "3.75,541.8,2.1,0.2,329.6,166.8,1.25",
    "triggered_at": "2:34 pm",
    "scan_name": "Short term breakouts",
    "scan_url": "short-term-breakouts",
    "alert_name": "Alert for Short term breakouts",
    "webhook_url": "http://your-web-hook-url.com"
}

Webhooks will triggered along side your alert settings, eg: sending alerts over Email/SmS/Desktop would continue as normal

Note on automating trades with webhooks, requires some programming logic so that you can incoporate our webhooks within your application which is alreadying using API’s from the stockbrokers to place orders. Your system/application must be deployed on the internet and reachable by a domain or a IP address, this requires your application to support the ability to receive incoming POST request‘s so that we can send our JSON data for the alert

We recommend using a service like Hookbin to test the webhooks feature, it allows you to create a endpoint, which you can add in our “webhook url” field within the alert form. An HTTP POST request will be made to the URL you have specified along with the data corresponding to the alert.

We are happy to launch Desktop & mobile notifications for Alerts; they allow you to receive alert notifications across multiple devices (mobile/desktop) that have a modern browser installed (for example, Google Chrome/Firefox).

Please follow the below simple steps to enable these notifications:

FOR DESKTOP NOTIFICATIONS

STEP 1: Visit our site, chartink.com on your desktop/laptop.

STEP 2. a: You will be prompted with a message as below; click “Allow Alerts” to proceed. If the prompt is not visible, perform the next step (step 3).

STEP 2. b: Skip this step if you are able to see the above prompt. If not, search for the “Bell” icon at the bottom right of our site & click on it to “Subscribe” for notifications

STEP 3: Click “Allow” to enable notifications for our site:

STEP 4: Finally, visit the  demo-notification page; you should receive a desktop notification; these notifications are enabled for all your activated alerts

Sample notification

Sit back and relax, we’ll show a pop-up(alert) on your computer screen once we notice new stocks are available in your screener.

If you face any issues, kindly review our troubleshooting guide or directly reach out to us at [email protected]

FOR MOBILE NOTIFICATIONS

Follow the below video tutorial to enable web push notifications on mobile. Note web push notifications on mobile are supported only by Andriod devices

STEP 1:  Visit our site, chartink.com, on your mobile device.

STEP 2. a: You will be prompted with a message as below; click “Allow Alerts” to proceed.

STEP 2. b(optional): Skip this step if you are able to see the above prompt. If not, search for the “Bell” icon at the bottom right of our site & click on it to “Subscribe” for notifications.

STEP 3: Click “Allow” to enable notifications for our site

STEP 4: Finally, visit the demo-notification page; you should receive a mobile notification. These notifications are enabled for all your activated alerts

If you face any issues, kindly review our troubleshooting guide or directly reach out to us at [email protected]

Alerts is a premium feature on chartink.com that allows users to receive notifications when stocks matching their specified criteria are identified by our screeners. These notifications can be delivered via Desktop/mobile web, SMS, or email and are continuously monitored to ensure that users are promptly notified of any new matches. In this guide, we will walk you through the process of setting up and managing alerts on our platform.

CREATING & MANAGING ALERT

For any screener you want to create an alert for, click the “Create Alert” button (right beside save as). If you’re still looking for good screeners, we suggest you start with our top-loved scans, which contain a good mix of intraday/swing and short-term scans.

Alert settings :

Please find below a thorough explanation of the alert box functionality:

1) Alert Name – Here, you can put a name for the particular alert. You can use the same name as well.

2) Check for alerts every – The time interval option allows you to specify how often you would like to receive alerts. Our platform allows users to configure alerts to run at various intervals, including every 1/2/3/5/10/15/20/30/60/120/240 minutes, and at market close and open.
These alerts can be set to run on a daily, weekly, or monthly basis.
For more information on the frequency of alert execution, please refer to our FAQ.

3) Minimum stocks to alert

The minimum results option can specify a minimum number of scan results that must be achieved before triggering an alert. For instance, if you set the minimum number of results to ’35’, you will receive an alert only when the scan returns at least 35 results.

4) Action – A trigger can continue an alert or be paused after it is met(alerted)

5) Notifications to be sent over – The notification method provides various options for receiving alerts. SMS, email, SMS and email, or desktop/mobile web notifications. You can select the desired method.

Notification method –

• Desktop/Mobile, a.k.a Web notifications – You can receive alerts on Mobile and desktop devices through a web browser. These are unlimited & preferred ways to receive Alerts. Check out our guide on how to enable mobile/desktop notifications.

• SMS & Email –Our service also includes 2000 credits (1000 SMS and 1000 email) per month. These allow you to receive alert notifications by SMS or email. To make the most of your notification credits, it is recommended that you track the notifications for the alerts you have configured.

6) Send Unique/Duplicate notifications :

Unique – This setting ensures that you will only receive one daily alert for a particular stock that meets the scan criteria.
For example, if a stock (e.g., ABC) meets the scan criteria at 9:35 AM and again at 12:20 PM on the same day, you will only receive one alert for that stock at 9:35 AM(first triggered). This can be useful for limiting the number of notifications you receive for a given stock within a single day.

Duplicate – To receive notifications for a particular stock multiple times per day, you can change the alert setting to allow for ‘duplicate’ notifications. This will ensure that you receive an alert for a given stock each time it meets the scan criteria, regardless of how many times it appears during the day.

7) Webhooks – A webhook feature to send automated messages or data to another application when a particular trigger or event occurs. When a webhook is activated, it sends an HTTP request to the URL provided by the first application. The first application can then process the request and respond as necessary, enabling the two applications to communicate and exchange data in an automated manner.

Viewing alerts –

All alerts created can be viewed on the Alerts Dashboard.

Alert Triggers/HISTORY –

A trigger lets you know when alerts for screeners have been triggered, and new stocks have been filtered. You will receive alerts via email or SMS when notifications have been sent. You can access the alert triggers page by clicking any alerts on the Alerts Dashboard.

New stocks that match the criteria of a given alert are highlighted on a corresponding day, and notifications are sent only if the alert identifies stocks that were not previously alerted.

Frequently asked questions

Kindly refer to our FAQs for alerts here.

Feel free to reach us at [email protected] for any doubts.

How to create alerts?

We’ve created a step-by-step guide on how to create alerts across any screener.

How many stocks are scanned for alerts?

We default to running scans for all NSE stocks unless you change a scan to run for a watchlist, nifty 50, nifty 100. The number of stocks scanned for is dependent on the scan definition.

When are intraday, daily, weekly and monthly alerts run?

• • Intraday – An alert for 1 minute starts running at 9:16am(Lowest time interval). Considering the latest data as of 9:15:59am, the next run would be at 9:17am.
  • Market open – Runs at 9:20am considering the latest data as of 9:19:59am.
  • Market close – Runs between 6pm-7pm daily
  • Weekly – Runs every Friday between 6pm-7pm
  • Monthly – Runs on the last day of the month between 6pm-7pm

Are the alerts live[in real-time]?

Yes, our scans run on the latest live data available eg. If you have configured to run a scan every 5 minutes, the first scan would be at 9:20am, which will be based on the data as of 9:19:59am. As we process dozens of scans for every user throughout the day, there could be a delay of up to 1 minute while you are notified.

How frequently would I be notified of alerts?

We send our alert notifications based on alert configuration. If you’ve set an alert to run every 5 minutes, it shall run at 9:20am, 09:25am, and 09:30am. We send you notifications ONLY when we find new stocks the scans to avoid spamming your SMS/mailbox.

How many alerts I shall receive?

We provide a total of 2,000 SMS & email credits in a month, which are used while sending alerts. These allow you to receive more than 90+ alerts per day. Notification credits(SMS & email) will be used at an alert level and independent of the number of stocks filtered in a scan. If an alert notifies you about 50 stocks, it will use a single notification credit.

What happens when your NOTIFICATION credits finish?

You can purchase additional SMS or Email credits. Visit your subscription dashboard to do so.

HOW DO WE SEE ALL THE ALERTS CONFIGURED?

Do you provide the scanners, or does the subscriber have to use his own scanners?