Desktop/Mobile (a.k.a Web) notifications

We are happy to launch Desktop & mobile notifications for Alerts; they allow you to receive alert notifications across multiple devices (mobile/desktop) that have a modern browser installed (for example, Google Chrome/Firefox).

Please follow the below simple steps to enable these notifications:

FOR DESKTOP NOTIFICATIONS

STEP 1: Visit our site, chartink.com on your desktop/laptop.

STEP 2. a: You will be prompted with a message as below; click “Allow Alerts” to proceed. If the prompt is not visible, perform the next step (step 3).

Alert notification prompt

STEP 2. b: Skip this step if you are able to see the above prompt. If not, search for the “Bell” icon at the bottom right of our site & click on it to “Subscribe” for notifications

STEP 3: Click “Allow” to enable notifications for our site:

STEP 4: Finally, visit the  demo-notification page; you should receive a desktop notification; these notifications are enabled for all your activated alerts

Sample notification

Sit back and relax, we’ll show a pop-up(alert) on your computer screen once we notice new stocks are available in your screener.

If you face any issues, kindly review our troubleshooting guide or directly reach out to us at [email protected]

FOR MOBILE NOTIFICATIONS

Follow the below video tutorial to enable web push notifications on mobile. Note web push notifications on mobile are supported only by Andriod devices

 

STEP 1:  Visit our site, chartink.com, on your mobile device.

STEP 2. a: You will be prompted with a message as below; click “Allow Alerts” to proceed.

STEP 2. b(optional): Skip this step if you are able to see the above prompt. If not, search for the “Bell” icon at the bottom right of our site & click on it to “Subscribe” for notifications.

STEP 3: Click “Allow” to enable notifications for our site

STEP 4: Finally, visit the demo-notification page; you should receive a mobile notification. These notifications are enabled for all your activated alerts

If you face any issues, kindly review our troubleshooting guide or directly reach out to us at [email protected]

179 thoughts on “Desktop/Mobile (a.k.a Web) notifications”

  1. Where user gets the option to mention alert in mobile or desktop only. Because when creating alert unable to see this option.

    1. We have just added this new option, to alert you only via mobile/desktop. You’ll be able to see this in the alert settings box

          1. Hello,

            Can you please try visiting our demo notification page: http://chartink.com/demo-notification

            Once opened, you should see a sample notification on your mobile/desktop. Let us know if you happen to see this.

            If this does not work, please check your browser settings and make sure notifications are enabled. If enabled, please make sure chartink.com is in the list. 

            if you are using chrome, can you please visit chrome://settings/content/siteDetails?site=https%3A%2F%2Fchartink.com

            And then click on “clear data” and let me know if it works (you may need to relogin to the site after doing this)

            If still you do not receive any notifications, let us know, we shall get connected over anydesk

          1. Hello,

            Please download Anydesk here: https://anydesk.com/platforms

            This software would allow us to remote your computer to view and resolve your problem. Once installed, please share the user id and password that will allow us to connect using Anydesk software.

            After downloading, please share your Anydesk ID on email to connect.

          2. I have tried everything still not getting the alerts on desktop could you take control in anydesk and try to find out

          3. Same problem for me, but I solved it by first allowing general notifications in my chrome browser in mobile.

          1. Hello,

            We provide support only via email, as it makes it simpler for us to understand your requirements & have them documented; hence I suggest you please try to share your requirements here.

          1. Hello Nikhil,

            Hello,

            For this, you need to be set the alert setting being set to unique, which will send notifications for the same stock only once a day and if to have the same stock alert more than once, i.e., repeatedly throughout the day, please change the alert setting to send “duplicate” notifications; that way, if a stock appears more than once during a day, you will get an alert as per your alert notifications preferences.

            The setting can be modified by clicking on the “Modify Alert” button right below your scan.

  2. Super trend is really useful. Please inform the 20 ma and 200 ma along with super trend breakout

  3. Can I get intra day chart @the end of the day or even later? Pl. Reply @ your earliest. Good day.

  4. Can i set an alert for any one stock when crosses a particular price?

    For example, INFY ABOVE 1370.
    I should get an alert (say on 1 min chart) when INFY price goes above 1370.

    1. You have to add then infy separate watchlist then create scanner but instead of selecting future/cash use watchlist name where you make. Latest 1 min candle crossed above number 1374

  5. After premium subscription how fast(fraction of second ) it will give mobile sms alert of saved created scanner alert..

  6. Hi Team, Would you be able to add current market price with alerts, i mean at the time of alert what is current market price, ex hdfcbank-2120. This feature is available in manual scan but in alerts it is not coming.

    1. As a premium member you would be able to:
      Access realtime data for Charts & Scans every minute
      Create Alerts and receive updates of stock breakouts over sms/email/mobile/desktop
      View charts in 1/2/3 minute timeframes with auto-refresh
      Run screeners in 1/2/3 minute timeframes with auto-refresh
      Scan any watchlist via the segment dropdown of a scan
      Get Dedicated support for your scanner requirements

      You can get details/signup our premium service here: https://chartink.com/subscription

    1. Can you please try visiting our demo notification page: http://chartink.com/demo-notification

      Once opened, you should see a sample notification on your mobile/desktop. Let us know if you happen to see this.

  7. Dear Akash,

    Will it be too much to ask for:

    1. Addition of dynamic population/removal of stocks in a watchlist based on the output of a scan.
    2. For nesting/scheduling of interdependent scans so that we can use output accumulated from one scan as input to another scan?

    If automated population/removal is too much of a processing task, please introduce an excel sheet based upload feature to update a watchlist?

    Thanks

    1. Hello,
      Currently we do not have this feature. We do plan on adding it in the near term. Shall keep you posted.

      For now you want to upload a large number of stocks into your watchlist and is a one time job, you may send us the excel sheet, we shall have it uploaded from the back-end.

    2. This is really a most awaited feature …. This feature will be a big game changer in the Chart ink history .

  8. how we can scan to a particular group only. like i m future trader so i want to run any scan on future group how to do that?

    1. Currently we support only NSE cash stocks and indices. We do plan on adding others soon. Shall keep you posted. 
      ​We have added a segment filter that can be modified in the top-most filter that scans stocks that are in the F&O segment​​. You may select the same from the drop down menu in the first line of the same where is says “stock passes all of the below filters in “cash” segment”

  9. Sir PL koi hai Jo Mera 15 Lakh loss ko recover Karne ka scenner best setting mujhe batayega pl help 9885849847

  10. hello sir,
    i m your paid customer .
    plz add vwap indicator ,it use in intraday very effective .
    thanks

        1. Hello,

          Can you please try visiting our demo notification page: http://chartink.com/demo-notification

          Once opened, you should see a sample notification on your mobile/desktop. Let us know if you happen to see this.

          If this does not work, please check your browser settings and make sure notifications are enabled. If enabled, please make sure chartink.com is in the list. 

          if you are using chrome, can you please visit chrome://settings/content/siteDetails?site=https%3A%2F%2Fchartink.com

          And then click on “clear data” and let me know if it works (you may need to relogin to the site after doing this)

          If still you do not receive any notifications, let us know, we shall get connected over anydesk

  11. Just subscribe for one month. Please help me to get this notification alert since it is not heppening inspite I have followed the set process, as explained hereinabove

    1. Can you please email us on [email protected]

      Also if you are looking for browser notifications, Can you please try visiting our demo notification page: http://chartink.com/demo-notification

      Once opened, you should see a sample notification on your mobile/desktop. Let us know if you happen to see this.

      If this does not work, please check your browser settings and make sure notifications are enabled. If enabled, please make sure chartink.com is in the list. 

    1. Yes. As a premium member you would be able to:
      Access realtime data for Charts & Scans every minute
      Create Alerts and receive updates of stock breakouts over sms/email/mobile/desktop
      View charts in 1/2/3 minute timeframes with auto-refresh
      Run screeners in 1/2/3 minute timeframes with auto-refresh
      Scan any watchlist via the segment dropdown of a scan
      Customized Atlas dashboards for market overview
      Get Dedicated support for your scanner requirements

      You can get details/signup our premium service here: https://chartink.com/subscription

  12. Since you don’t have TRIX indicator in scan, so formula for TRIX was made using EMA in a nested way gives totally wrong result. This issue has already been raised with your support team sometime back. Though there was an exchange of an email, but after that, there has been no progress in the matter.

  13. I have recently paid for your services. I want to understand what is the difference between the unique and duplicate alerts. Is Unique means that once a notification is shown in intraday trade that notification will not come if the trigger is activated again ?
    Please reply.

    1. Yes, you are correct. If you have set it to unique, once a stock comes in your results and the same stock matches your criteria later in the day, you will not get an alert for the same.

  14. Hello Chartink

    My Dekstop notification is not working, i checked my Cookie settings, Its allowed, Notification button is subscribed, still i am not getting alerts, pls help!!!!!!

    Pho: 9718358381 (India)

    1. please email at [email protected]

      For now Can you please try visiting our demo notification page: http://chartink.com/demo-notification

      Once opened, you should see a sample notification on your mobile/desktop. Let us know if you happen to see this.

      if you are using chrome, can you please visit chrome://settings/content/siteDetails?site=https%3A%2F%2Fchartink.comI

      And then click on “clear data” and let me know if it works (you may need to relogin to the site after doing this)

      If still you do not receive any notifications, let us know, we shall get connected over anydesk
       

  15. I want the alerts only for the stocks which are in my watch list which I have created in chartink.
    How to do it?

  16. Dear all, How to get an alert for indvidual scripts, apart from screener alert. Eg if i want to get a notification when a script (reliance) moves abv 2100 i need an alert

  17. Dear Sir, Kindly provide scanner for 40 EMA cross over stocks in cash, Price of the stock will be Rupees 30 above 70 below. Kindly help me on this.

  18. When do we get to see an app for Chartink? Please incorporate WhatsApp alert. These are free and easily accessible. Sensibull has Whatsapp alerts and it really works nice.

  19. Am a premium member….How to make my filter for 5mnt chart scanning/alert only. I am not getting any option in filter for this 5 mnt option.I am an intraday future trader.Thanks

  20. How do i delete previous day alert from desktop withing my chartink account, they are getting mixed and disturbing ?

    When alerts are coming too frequently on mobile via sms than its difficult to check one by one.

    Thanks

  21. it is not auto refreshing , i hav to do it myself , scan last run does not get updated itself , when i do refresh the page myself ..then the last run scan time gets change ..khud se nahi ho rha ..

  22. for the premium version with same login id how many devices i can login at the same time ?
    because i use mobile, ipad and desktop.

    1. Hello,

      We are noticing this issue for older computers, mostly “WIndows 7”, as it appears your computer is updated with the latest patches for the new root certificates that were issued by our vendor(letsencrypt).

      May I please suggest you to try visting our site in another browser i.e Firefox temporarily, and let me know if this problem still persists.

  23. There are no options for Desktop Notififcations. i Tried in Chrome, Safari, Edge and in Mobile too. No BELL icon coming. what to do now.

    1. Hello,

      Can you please try visiting our demo notification page: http://chartink.com/demo-notification

      Once opened, you should see a sample notification on your mobile/desktop. Let us know if you happen to see this.

      If this does not work, please check your browser settings and make sure notifications are enabled. If enabled, please make sure chartink.com is in the list. 

      if you are using chrome, can you please visit chrome://settings/content/siteDetails?site=https%3A%2F%2Fchartink.com

      And then click on “clear data” and let me know if it works (you may need to relogin to the site after doing this)

      If still you do not receive any notifications, let us know, we shall get connected over anydesk

        1. Hello,

          Currently we provide only email support, please feel free to share your doubts here.

          You can get details/signup our premium service here: https://chartink.com/subscription

          As a premium member you would be able to:
          Access realtime data for Charts & Scans every minute
          Create Alerts and receive updates of stock breakouts over sms/email/mobile/desktop/webhooks
          View charts in 1/2/3 minute timeframes with auto-refresh
          Run screeners in 1/2/3 minute timeframes with auto-refresh
          Scan any watchlist via the segment dropdown of a scan
          Set scans to private
          Customized Atlas dashboards for market overview
          Get Dedicated support for your scanner requirements

    1. Hello,
      Are you verifying the same via backtesting?

      There are chances that the backtest results may not match with the alerts history if multiple timeframes are used in the scan, please read our for more details: https://chartink.com/articles/backtest/bactesting-faq/

      Backtest is built on the fly. If you are using a 5 min candle and a 30 min candle in your scans. Say at 10:15am, 30 min candle begins its formation, at 10:20am, the 5 min candle matches the scan conditions, now later at 10:30am, the 30 min candle also matches the scan conditions. In this case, you will not get an alert but the back-test will be populated for the 10.20am 5 min candle as this candle matched all scan conditions along with the current 30 min candle.

    1. Hello,

      Please share the link/URL of the scan for which you noticed the delay, this could probably be because of a scan misconfiguration which we could investigate and correct. Also, if you have any chart references showing the breakout/alert soon, please share that as well.

  24. i am getting every alert notification twice on chrome on desktop. why is that ? is there anyway to reduce it to only 1 time ? as it becomes very irritating .

  25. I am not getting alerts on my phone immediately after the alert has been appeared on the dashboard.
    sometimes it gives alert after an hour through messaging on my phone.
    Even In the text message i dont get all the script names, i have to go on the alert dashboard on my laptop to check the alerts then i have to go for trade. Please solve this issue.

    1. Same happened with me not showing alerts on time after market trading for. 2-3 hrs it’s showing that stock was filtered at 9:15 in backtest pls call me 9370700600 if you have got solution so that it will help me aswell

    1. Hello,

      Sadly, mobile notifications on an iPhone are not supported by Apple(irrespective of the browser, chrome..etc.). The only option for getting notifications on your mobile would be via SMS. You will need to click on the “Modify alert” button below your scans and ensure you’ve selected SMS or SMS and email to receive notifications via SMS.

  26. Hi, I have tried everything in this chat but not getting desktop alerts still, could you take anydesk and resolve the issue

      1. Dear all, Today I registered with Chartink. I have some doubts pls. I do intraday trading. I want immediate notifications SMS during market hours so that I can have entry immediately (buy/sell). So my question is do you suggest when stock I do work with/and share. Or out of watchlist you give intimation? If so, I need to keep all the shares in watchlist? and how to do entry in watchlist? Please advice. Thank you

  27. Hi Team,
    I just made the setup but did not received any alert. Not sure what went wrong. Is it possible to connect through anydesk and fix?

    I also shared a mail with setup screenshot.

    1. Hello,

      We currently support only NSE cash stocks and indices; we have created a segment group named ‘futures’ to scan stocks traded in the F&O group. If you select futures, scanning will be done based on cash stock prices/ values. Further, please elaborate more on your query so we can create it accordingly.

  28. Today 16-03-2023 i’m not getting any web / desktop sound alert notification on side screen what is the reason everything settings is good please reply back soon

    1. Hello,

      This could probably be blocked by your antivirus or firewall or an extension on your browser. Kindly share with us your Anydesk details via email ([email protected]) so we can connect remotely and check the issue.

      Please download Anydesk here: https://anydesk.com/platforms

      This software would allow us to take a remote session of your computer to view and resolve your problem. Once installed, please share the user ID and password (if any) that will allow us to connect using Anydesk software.

  29. Hi there, I can’t see the bell icon for Alerts when logged in to my desktop. Please help me.

    1. Hello,

      Please clear your browser cache and try the following steps:

      Kindly follow the steps listed here: https://chartink.com/articles/alerts/desktop-mobile-a-k-a-web-notifications/.

      Once you’ve configured the steps on your desktop, you can test with a demo notification here: https://chartink.com/demo-notification.

      Please review the troubleshooting guide if you still have issues receiving desktop/mobile notifications.

      Let me know if this helps.

      ​​​​​​​

    1. Hello,

      We could have an Anydesk session to try and check this issue. Please download Anydesk here and share the user ID and password (if any) to connect. You can share the details directly to [email protected]

      Download Anydesk: https://anydesk.com/platforms

      This software would allow us to take a remote session of your computer to view and resolve your problem. Once installed, please share the user ID and password (if any) that will allow us to connect using Anydesk software.

        1. Hello,

          Could you please email us with more details on the issue you are facing currently with regards to not getting push notifications?

          Kindly also confirm if you have followed the below:

          Kindly follow the steps listed here: https://chartink.com/articles/alerts/desktop-mobile-a-k-a-web-notifications/.

          Once you’ve configured the steps on your desktop, you can test with a demo notification here: https://chartink.com/demo-notification.

          Please review the troubleshooting guide if you still have issues receiving desktop/mobile notifications.

          Let me know if this helps.

    1. Hello Devendra,

      Sadly, Apple does not support mobile notifications on an iPhone (irrespective of the browser, chrome..etc.). The only option for getting notifications on your mobile would be via SMS. You will need to click on the “Modify alert” button below your scans and ensure you’ve selected SMS or SMS and email to receive notifications via SMS.

  30. I just today have become a premium member >Please tell me where I can create my watch list


    1. Hello,
       
      Please ensure you are running the scan on the watchlist you created (ensure it shows the name of your watchlist you’ve created and not “watchlist”).
       
      You can verify the name of your watchlist created here – https://chartink.com/watchlist_dashboard

      Also, since we cannot share images on this platform for your reference. Please ask the same query on [email protected]
       

       

       

Leave a Reply

Your email address will not be published.