Alerts FAQ

How to create alerts?

We’ve created a step-by-step guide on how to create alerts across any screener.

How many stocks are scanned for alerts?

We default to running scans for all NSE stocks unless you change a scan to run for a watchlist, nifty 50, nifty 100. The number of stocks scanned for is dependent on the scan definition.

When are intraday, daily, weekly and monthly alerts run?

    • Intraday – An alert for 1 minute starts running at 9:16am(Lowest time interval). Considering the latest data as of 9:15:59am, the next run would be at 9:17am.
    • Market open – Runs at 9:20am considering the latest data as of 9:19:59am.
    • Market close – Runs between 6pm-7pm daily
    • Weekly – Runs every Friday between 6pm-7pm
    • Monthly – Runs on the last day of the month between 6pm-7pm

Are the alerts live[in real-time]?

Yes, our scans run on the latest live data available eg. If you have configured to run a scan every 5 minutes, the first scan would be at 9:20am, which will be based on the data as of 9:19:59am. As we process dozens of scans for every user throughout the day, there could be a delay of up to 1 minute while you are notified.

How frequently would I be notified of alerts?

We send our alert notifications based on alert configuration. If you’ve set an alert to run every 5 minutes, it shall run at 9:20am, 09:25am, and 09:30am. We send you notifications ONLY when we find new stocks the scans to avoid spamming your SMS/mailbox.

How many alerts I shall receive?

We provide a total of 2,000 SMS & email credits in a month, which are used while sending alerts. These allow you to receive more than 90+ alerts per day. Notification credits(SMS & email) will be used at an alert level and independent of the number of stocks filtered in a scan. If an alert notifies you about 50 stocks, it will use a single notification credit.

What happens when your NOTIFICATION credits finish?

You can purchase additional SMS or Email credits. Visit your subscription dashboard to do so.

HOW DO WE SEE ALL THE ALERTS CONFIGURED?

We provide a alerts dashboard that allows you to configure and manage your active alerts.

Do you provide the scanners, or does the subscriber have to use his own scanners?

You can add alerts on any of the 1,50,000+ screeners‘ available on the site or create your own.

IS THERE FREE TRIAL AVAILABLE?

We provide all our other tools(scans, charts) free to use on our site. Alerts are resource intensive and is also supported by external services, including sms/email, which include additional costs’. Hence, we don’t provide a trial for the same.

447 thoughts on “Alerts FAQ”

  1. i have only doughy is it real time scanner if i use 5 min chart i apply 12 moving average cut 30 moving average. if it cut in real market. when will i get notification exactly. i am really eager to be a premium member . I really love chatink its very useful to me.

    1. Yes, if you configure your alert to run every 5 minute, as soon as the alert notices a breakout (i.e at 9:20am, 9:25am, 9:30am… and so on..) you’ll be alert via SMS & Email

      1. Hi akash, i am mahesh (premium subscriber)…after i took premium subscription i was got regular alerts but from last 3 days of trading i didn’t get any alerts..is there any issue?

        1. Hello, we are not seeing any issues as such, probably this relates to a caching issue in your browser if you are not getting desktop notifications. If you are using chrome, can you please visit chrome://settings/content/siteDetails?site=https%3A%2F%2Fchartink.com

          And then click on “clear data” and let me know if it works (you may need to relogin to the site after doing this), once done, please try visiting our demo notification page: http://chartink.com/demo-notification Once opened, you should see a sample notification on your mobile/desktop. Let us know if you happen to see this.

      2. I have a doubt. I made a scanner and the results shown in backtest are good but sometimes the results are shown after 2-3 days due to which I lose my trade and sometimes the results which I get after scanning disappeared whenever I check in the backtest results after 2-3 days . Please can you solve this issue
        I want to buy a premium version for 1 year but before that please clear my this issue

          1. hi sourabh
            This is sarath from bangalore iam also facing the same problem what MANISH is facing if you solve this i would like to take one year subcription please do the needful

      3. I made a scanner with daily + 3 minutes combination.. at 9:18 a.m scanner give me 1 stock but after market, when I download Excel sheet , I saw so many stocks are there at 9:18 a.m then why scanner give me 1 stock.. please explain

    2. last 1 month i subscribed your alert package. it is very useful. but i am unable to use mail notification msg 1000 i need only both 2000 sms notification through only mobile . is it possible or not. kindly reply

    3. I didn’t get any alerts like that bro….even if I set up EMA 5 crossover EMA 15 for intraday.It won’t give me any alert when 5Ema cuts 15 Ema…it gives alert me on when it crossoverd and there is no chance to buy/sell…
      How set it up pls guide me to do so as u do…

      1. Buddy I think its totally fake and can’t be believable.
        I am also suffering with the same problem.
        so finally from my side it totally fake.
        Do not waste your time with this website

    4. Actually I noticed the alert comes after much time. This results in skip of good trading stocks. Also the alert doesn’t provide for nifty and Bank nifty segments

      1. Hello Ashok, Could you please share the link/URL of the scan for which you noticed the delay; this could probably be because of a scan misconfiguration which we could investigate and correct. Please reach out to us here – [email protected]

        In addition, we support the “nifty and banknifty segments” (indices). To switch segments, click on “cash segment”(above the scan conditions) and select “nifty and banknifty” from the dropdown.

        1. To get alert over SMS, you will need to change the alert setting(below the scan via Modify alert) to send notifications over SMS/Email or both.

  2. Mr.Aakash please add a confirmation to scan penetrations of Pivot, S1, S2, R1 & R2 and as well as double Bottoms & Tops.
    They are useful for Intra-day trading.
    Thank you.

  3. Hello,

    1) If i made 10 queries and it will be generate alert to automatically right?
    Is there any manual work required for the same?

    2) All the queries will be run sententiously or now? How we can make/mark specific list of the quiry required to run for me only?

    1. No manual work is required once you set your alerts, you will be automatically notified. You can also set a history of all alerts that were sent. On the alerts dashboard, you will be able to manage all your created alerts

          1. Dear sir
            i have already paid the an amount for SMS alerts to my Mobile No. But i did not get even one SMS alert till date. i dont know how to solve my problem.

  4. Is there any ways we can add any chart pattern identification alerts? like spining top. doji, start doji,
    morobozu, belt hold like that?

    do we have any further plant for adding alert for alert on one indicator to another?
    Say for example i want alert in day chart when RSI 14 crossed EMA of RSI14. so, its alert on one indicator to another indicator.

  5. Hi,
    Do I need to pay INR 780 per month to utilize this feature?
    You are referring to notification credits. How many notification credits do I get INR 780?
    What happens to unused credits at the end of the month?
    Please advise. Thanks.

    1. Yes, alerts are a premium service for 780 INR per month. unused credits expire unless you have purchased additional notification credits which have a validity of 1 year

    1. No, the Alerts are realtime. A alert running at 9:20am would consider the latest data until 9:19:59am. Having alerts run every minute would result in a lot of spam messages over mail/sms hence we’ve kept the minium interval to 5 minutes

      1. I want to subscribe . But 2 questions . 1. Cani I get Pop up Alert and sound alert if conditions are met ? 2. Do I get better charts than what are available …Like I mean if i want to see 10 yrs data for Daily it gets compressed in small window that is provided . Can i get scroll function or zoom in zoom out functions once i subscribe ?

      2. Is it possible to run scan from 9.19/9.24/9.29 etc… so the alert may be received by 9.20/9.25/9.30..i.e. before a new candle formation.
        And if it is possible then will the scanner take the data up to 9.18.59/9.23.59/9.28.59…. ?

        1. The first, run scan from 9.19/9.24/9.29 is possible as these are based on 5 minutes. The second one is based on 4 minutes and we currently don’t have a provision to run alert every 4 minutes

      3. Can I be notified in real time (as it happens)via., Desktop Alerts. I am looking for some sort of notification in real time.

      4. If one min screener generates alert for me at 9:22am then , I can get another alert after 5 min ie after 9:27am ? Or all alert generates in systems 5 min interval span like @ 9:15, 9:20,9:25 only ?

  6. Hi can any one tell me how to set for parameter 1st five minutes high low eg. after 1 hour I want to know price has passed 1st five minutes candle high as well as low. Check for 1st five minutes…Can any one help me or this?

  7. I don’t get a function of condition OR, only AND function available.
    If Than or Else functions availability is an added advantage to build complex functions easy.
    Thank you.

  8. Mr.Akash,
    How can I found simple Trend lines scanner from your s/w ?
    Is it possible to get an alert on only single stock with specific conditions often for all ?

    1. We don’t have a trendline indicator as of now.

      Yes, alerts can be created for a single stock as well, this can be achieved by creating an new watchlist, adding your stock to that, & then creating a scan/alert for the same

  9. In CROSSOVER scanner,if I chooses time range DAILY instead of 5min,1hour etc.in real time when I will get the alert. Say for example crossover happened at 12.30pm,what time I will receive the ALERT.

    1. Daily alerts would only be sent after market close, if you want to be notified at 12:30pm, you can run the alert for every 5 minutes, so we’ll notify you instantly

  10. Chartink charting is the best free charting site I have seen in India.Hats off for providing it for free.Would be much better if a percentage chart too is included along with the price chart.Since I look more into scientific theories and statistical theories for price motion rather than economic theories of price action , just wanted to know if alerts can be provided if the velocity of the price(price as a mathematical object) of the stock for specific time lengths deviates from the applied daily volatility. of the stock.Any contact numbers to know more about your product to clarify the asks and subscribe.

  11. akash sir i wants only desktop alert as am on screen during market hour . no need sms or email alert. my scanner shows entry at 5 min interval on 5 min chart having list of all fno stock so it shows many stock as result most of time ……so please suggest me that alert subscription will useful for me or not.

  12. I DONT KNOW HOW TO SET FORMULA? BUT I NEED YOUR HELP, EXAMPLE: 1)WEIGHTED CLOSE PRICE CROSSED SIMPLE MOVING AVERAGE 5 IN DAILY
    2) STOCHASTIC RSI (14) – 80 TOUCH, 20 TOUCH
    3)RSI (2) – 90 TOCH, 10 TOUCH
    4) M.A 10 CROSS AND CLOSE IN 15 MIN

        1. We provide only email support, please feel free to share you doubts at [email protected]

          As a premium member you would be able to:
          Access realtime data for Charts & Scans every minute
          Create Alerts and receive updates of stock breakouts over sms/email/mobile/desktop
          View charts in 1/2/3 minute timeframes with auto-refresh
          Run screeners in 1/2/3 minute timeframes with auto-refresh
          Scan any watchlist via the segment dropdown of a scan
          Get Dedicated support for your scanner requirements

          You can get details/signup our premium service here: https://chartink.com/subscription

  13. good evening
    if i subscribe and i want to work on your formula or scaner is their any such scaners do you have ?
    if i want only fno item (210) with indices only is it their?

  14. sir, I have seen youtube and the present chartink, it is different, in this I cannot see EOD , analyse and learn etc, which site should I be login. please explain.

    Regards
    Mano

  15. Sir, Good Morning. In your live chart futures (i.e., current month SBI, ACC etc) are available or only stock available for live chart.

  16. Dear sir, Is it possible to scan a group likets S&P 500 scripts than scanning whole nse scrips.To populate watchlists any auto loading scrpts as a group or category is available instead of adding manually?However manual function is good for small number of scripts.

    Thanks in

  17. Akash ji,

    I created scanner with sub-filter which i have discovered but issue is not showing proper result, If i select “Passes all” my formula doesn’t work, I selected “Passes any”(working) but Main problem it showing many stocks i have to find out in 65 pages, so i created EMA 9/21 positive then only it showing many stocks…. Please help me..

    (https://chartink.com/screener/50-25-trading-session)

    (One more request Please add candlestick drag and view option past candles for clear research)

    Thanks a lot..!!!

    Regard’s
    Girish(Yearly Premium member client)

      1. I have discovered weekly chart(Name called Fantastic(-5) with different close and open candles, so i have created scan in single formula with different open & close prices.

        My query: If i select “Stock passes ‘any’ of the below filters in cash” my discovered indicator works but it showing many stocks bcz i have selected ‘passes any’ option so i have created sub-filter MACD, EMA (positive signals) then only getting Negative MACD stocks in scan.

        I need your help to solve my question akash ji.

        Created scan in single formula with “sub-filter”
        * Fantastic(-5) Part-I bullish indicator
        * Fantastic(-5) Part-II bullish indicator

        I wish to get stocks only which i have created in scan…!!!

        https://chartink.com/screener/50-25-trading-session

        Thank’s !!!

  18. R/Sir,
    Hi, I just wanna know the following scan in stochrsi (14,14,3,3) :
    1) the green line crossing its red line
    2) the green line crossing above its oversold line (20) and,
    3) the green line crossing above its overbought line (80), whatever we set.

    Regards,
    Abhishek

  19. 15 min me candle PE trading hours me jitne stock scanner PE aathe ho, trading hours ke bad scann karne PE USSe jyada stock aate hai yese kyo?

    1. You can calculate the PE by taking the 15 minute latest close and dividing it by the earnings, which will give you the latest PE on a 15 minute timeframe

  20. whether scroll able charts are available for premium subscription also let me know whether zoom in /zoom out facility available because for manual back testing scrolling of chart is necessity.

  21. I want pivot points on 5 minutes base. I want to scan only those shares which have crossed 2nd resistance twice. Is it possible?

    1. In our premium service we provide realtime data updates every minute for our Charts & Scans along with Alerts for any scans over SMS/EMAIL

  22. want to subscribe . but want to get few queries cleared
    1. dont want sms or email alert . want pop up alert and sound alert on my desktop.
    2. if i want to see 10 yrs data Daily format then all data gets compressed and cant get proper picture . Scroll or zoom function available ?
    3. want to know 44 SMA of Nifty on 29 Jan 2018. if i place cursor on 29 Jan candle will i be able to see that days 44SMA or todays 44 sma ?

    1. @1: We currently provide Alerts via SMS & Email only, we’ll be adding desktop notification shortly
      @2: This facility is not current avaliable
      @3: While moving the cursor on Charts, you can place your mouse at the SMA line and view the price of it on the Y-axis, is this what you are looking for?

  23. whether the scan s available when stocks crossed the required parameters because you scan give stocks only after crossed 50% hike

    1. This is possible, it depends on how you have created your scan. Is it created on daily/weekly or Intraday candles? Let me know the link to your scan so that I can check

  24. Hi
    I want to take premium membership.I want to utilise to scan open equals low stocks at 9.17 am.Is it possible to scan stocks at 9.17 am.

  25. Hi, Do you plan to introduce Charts for Options / Futures?? with all current features available on charts..

  26. Dear Sir/Madam, I subscribed the monthly pack. I m having doubt regarding the alerts . I need to get alert till 10 am i.e after 3 , 15 min bars. When I manually scan it, i got 10 am results at 10.03 itself , but on automatic alerts, i m getting it at 10.15 am only So i might be missed the trade . Please reply

    1. You can create a alert at a custom/fixed time, like 10:01am, which will be based on the latest available candles as of 10:00:59am

      1. Thanks sir got it … Excellent service … If you add the back test facility in future, then it will be great .

  27. Dear sir,
    I M a paid users premium services but I still getting trade alerts delayed 5-10 mins. Pls advise

    1. We already contacted over email for your query

      Please note the scan that you are using for your alert: https://chartink.com/screener/260399

      Contains supertrend indicator for 10, 3 and 7, 3 parameters along with other filters as well. Whereas the chart you indicated is only referencing a Supertrend crossover(10, 3). All conditions in your scan alert match only at 12:39pm today

  28. BY default, you are running scans for all NSE stocks. But I want to run the scan only for F&O stocks. How can I do it. I am your existing customer

  29. Hello, I want to subscribe the plan…
    I have one query,
    Does Scans which i have saved are runs automatically? And alert set (e.g. on prev high/low price breakout) are sent automatically through sms/email?
    or I need to run scan daily and need to set alerts?

    Thanking you….

  30. Good morning sir
    I am cracking my brain past 24 hrs o did not a idea were to join u
    I have my statergy to be applied
    And join u how to do this
    First thing any contact number of yours

  31. Hi Akash,

    I am really enjoying the services chartink.com is providing in the free version, but need to put my step on accelerator for reaching my destination.

    Speaking of destination I just want to know that the free version always shows the data in a delay on the 5 mins chart, so once I subscribe to the premium membership will this delay be turned into a real time data and my scanner will show the data I need at the time of a breakout or breakdown when a 5 mins candle is over.

    1. Nice to hear your feedback. Yes, you are correct. Premium members get realtime data for charts & scanner with data updates every minute, also As a premium member you would be able to:

      Create Alerts and receive updates of stock breakouts over sms/email
      View charts in 1/2/3 minute timeframes with auto-refresh
      Run screeners in 1/2/3 minute timeframes with auto-refresh
      Scan any watchlist via the segment dropdown of a scan
      Get Dedicated support for your scanner requirements

  32. Hi Akash,
    I’m your existing customer. Currently all alerts are based on cash price. Are you planning to add alerts based on futures and/or options prices?

  33. For premium users is the real time charts displayed tick by tick! Or do i have to refresh the browser or hit update button to update the real time data as we do now!

    1. We provide realtime data with Charts & Scans auto refreshing every minute. Eg: Running a scan at 9:20am would be based on the latest realtime data as of 9:19:59am.

  34. Alerts will just show up as pop-up message without sound. One cannot keep staring at the computer screen waiting for notification. If sound notification is also provided alerts will be more useful.

    1. Sound notifications are currently not provide by desktop browsers, but you do get sounds on mobile notifications

  35. I want to create a scan which will run after every minute but the frequency of getting any stock is less than 10 times in a day. So can I create such scan ?

    1. We don’t have this facility as of now, you can set the alert to send duplicate notifications and all stocks’ list would be sent to you throughout the day

  36. Do you have apps which can be downloaded in mobile??
    Also do you provide trend patterns for stocks held by me? Whether to hold or sell.

    1. We don’t have a mobile app as of now, however, our website is mobile friendly and you can view it on any device.

  37. i want to trade on nifty 50/next 50/midcap stocks only
    so, is it possible to create alert for this 150 stocks only
    can i create alerts for nifty 50/next 50/midcap futures?

    thanks in advance

  38. Hi Aakash,

    Can you please Provide atleast 1 day free trial for small timeframe traders. As I just want to check wheather the alterts are on time or has how much delay.

  39. Hello Team,

    This has always been a great portal for quick research and its even better now with real time scans options which I plan to subscribe starting from September.
    Very quick question : Since I have a limited time to trade (2.5hrs in the morning), is there a facility to limit alerts/scans till a certain time, say till noon ?

    Thanks

    1. As a premium member you would be able to:
      Access realtime data for Charts & Scans every minute
      Create Alerts and receive updates of stock breakouts over sms/email/mobile/desktop
      View charts in 1/2/3 minute timeframes with auto-refresh
      Run screeners in 1/2/3 minute timeframes with auto-refresh
      Scan any watchlist via the segment dropdown of a scan
      Get Dedicated support for your scanner requirements

      You can get details/signup our premium service here: https://chartink.com/subscription

  40. Is there a chance of getting price alert twice that means if I set a alert at a particular price and the alert is triggered and should I set a fresh alert if I want to know again if that particular price is hit again

  41. Hello Sir,
    I’m totally new for this stock market arena. Please explain me simply, If I create break out alert and say if a break out happens at 11:30 am, when will I get alert ? And please explain me which are the other indicators are useful for day trading. (Just tell 2 to 4)

        1. Hello,

          Thank you for reaching out. Currently, we do not have this indicator. We may plan on adding it in the near term. I shall keep you posted. Further, I already replied to your email; I hope you have recvied the same.

  42. Hi Akash,

    Just want clarifications on below 2 points:
    1. When I can get the hourly alert? For example, for 10.15am candle when I will get a alert? As per your above discussion I can see it will be at 10.20am (as of 10:19:59am). Am I right? Or Can I get the alert at 10.15am (as of 10:14:59). Please correct me and let me know about this.
    2. Suppose I want to create on only 10 FNO stocks, will it be possible? I guess and as per the above conversations, I need to create my watchlist. Corret me on this.

      1. Sure, for the 1 hour alert, you will get it at 10.15am (candle data until of 10:14:59) i.e when the 1 hour candle completes starting at 9:15am. Yes, you can change the segment of the scan from the default of “cash” to F&O, this is at the very first line of the scan

        1. Hi Akash, Have posted a query here, as well as contacted on support, but didn;t get any response.
          I am intrested in premium subscription, but am nit getting any response from your team. Please look into it at the earliest. Thank You!

          1. Did you get a response?

            As a premium member you would be able to:
            Access realtime data for Charts & Scans every minute
            Create Alerts and receive updates of stock breakouts over sms/email/mobile/desktop
            View charts in 1/2/3 minute timeframes with auto-refresh
            Run screeners in 1/2/3 minute timeframes with auto-refresh
            Scan any watchlist via the segment dropdown of a scan
            Get Dedicated support for your scanner requirements

            You can get details/signup our premium service here: https://chartink.com/subscription

  43. Hi,
    I have taken aletrs subscription. I wanted to creat an alert for list of stocks. For example i have ten stocks and one of them is Infosys. So i want to check every five minutes and provide me an alerts if infosys crosses price of 750. And if we can set such alert, then is there any limit for number of stocks.

    Looking forward for your reply.
    Thank you.
    Regards,
    Jitendra

  44. Hi Akash,
    Does ChartInk provide a free trial to experience the quality of Service? How shall i proceed,please share.

    1. We don’t provide trials as exchange charges high fees for realtime data, also we are dependent on third party services for SMS & Email used in our Alerts. Considering this, we allow full access to our charts & scans for free with delayed data.

  45. Hi,

    I want to setup alert for following conditions of NIFTY all stocks.

    1) How many alerts can be run actively?
    2) How many stocks be included in one alert?
    3) I want to create alert with following conditions- is it possible?
    a) Intraday 1 min timeframe
    b) Supertrend(22,3), ADX(14,14,Y,N), MACD(12,26,9), CCI(14)

    Thank you,
    Ramchandra

    1. There are no limitations on point 1 & 2. Yes, these scans are possible. We provide dedicated scanner support only to our premium members which allows you send your scan requirements and we create and share the scan with you.

  46. Hi we don’t have open interest scanners in chartink. can u kindly let me know how can be screened only for open interest raise or reduced

    1. We do not have F&O data yet. We have added a segment filter that can be modified in the top-most filter and scan only stocks are that are in the F&O segment. We plan on adding F&O data in near term.

  47. Could u please find a scanner for below conditions.
    1) In a 5 mins candle must be close above super trend (13,4)
    2) price must be above 200 days sma

    Thanks in advance

    1. Yes, this scan is possible. We provide dedicated scanner support only to our premium members which allows you send your scan requirements and we create and share the scan with you.

  48. Hi,
    This is great idea for all traders who have get good benefits and profits. I would like to get email or SMS alerts for trade of the day. Could you please confirm, is it automatically run from server and send the alerts to email or sms without logged-in browser from my system? It would be great, if you provide pre-requisite for this.

    Thanks.

  49. is it possible to have an alert / scan for Last traded price LTP = EMA 15 on an hourly chart time frame ? please advise.

  50. Is it possible to add another input to bollinger band functions to take either close, high or low for calculation?

    1. When you set it for duplicate alerts, if your scan has triggered the stock at 10am and the stock again matches your scan criteria at 11.10am, it will show that stock again. Under unique notification the stock will not show up in the 11.10am alerts.

      1. and still you haven’t added the F&O data. I migrated from chartink to Truedata for the same reason. While all other desktop apps have included this option, you are not even caring about it. Pathetic

        Improve (or) Perish!!

  51. Since Indian FO markets are based on Friday to Thursday on a weekly time length and from the day after last Thursday to the following month Thursday on a monthly time length, it would be much appreciated if a chart is structured based on monthly charts and weekly charts based on such day time lengths along with the normal Monday to Friday and month beginning to month end monthly charts.Also would like to know if the time length can be customised. Say for eg if I want a candle to be customized to a 37.5 minute timeframe. Expecing a reply.

  52. Hello: My capital is less and have one position at a time. If I do not want any notification via SMS or E-Mails as I sit in front of the system while I trade. Will there be a reduction in subscription if I do not opt for SMS or E-mails?

  53. Akash, please let me know if only new stocks are sent as an alert for a saved scan. This will help me get only new stocks in notifications that have met my criteria in your recent scan.

    1. Hello,
      Both options are available. you can choose to receive only unique notifications or duplicates too. You may choose your preference from the drop down menu under “create alerts”

  54. I am premium subscriber
    I have made following screener and alerts. But i think results are coming wrong.
    pl. see these screeners and suggest me if i wrong to edit it.
    MY SCREENERS
    Name Scan
    Alert for Intraday trend cont SHORT Intraday trend cont SHORT
    Alert for Intraday trend cont LONG Intraday trend cont LONG
    Alert for ST 73 Strong Short GapDown ST 73 Strong Short GapDown
    Alert for ST 73 Strong Long GapUp ST 73 Strong Long GapUp
    Alert for Supertrend 73 Strong Long Supertrend 73 Strong Long
    Alert for Supertrend 73 Strong Short Supertrend 73 Strong Short
    pl check 6 scans and advise me
    thanks

  55. Akash Sir,
    pl advice me
    I have made following screener and alerts. But i think results are coming wrong. When signal are generated then after long time alerts was popup or SMS.
    pl. see these screeners and suggest me if i wrong to edit it.
    MY SCREENERS
    Name Scan
    Alert for Intraday trend cont SHORT Intraday trend cont SHORT
    Alert for Intraday trend cont LONG Intraday trend cont LONG
    Alert for ST 73 Strong Short GapDown ST 73 Strong Short GapDown
    Alert for ST 73 Strong Long GapUp ST 73 Strong Long GapUp
    Alert for Supertrend 73 Strong Long Supertrend 73 Strong Long
    Alert for Supertrend 73 Strong Short Supertrend 73 Strong Short
    pl check 6 scans and advise me

    Thanks

    1. Yes, this is possible. Our Alerts start from 9:16am, i.e when the first 1 minute is complete, containing data until 9:15:59am

  56. Hello,
    Suppose i set alert for every 15 mins via SMS, & no stock got scanned as per the screener in that time span. Then still i would get a SMS saying, No stock as per scan for last 15 mins or there will not be any SMS for that time span.

    1. Hello,
      In the free version, data is delayed by 5 minutes. Our premium members get realtime data with updates every minute for our Charts & Scans. So if you run a scan at 9:20am for example, it would be based on the latest data until 9:19:59am and so on..

  57. my alert function is not working properly on real time i am facing 1 hour delay.
    26 /3/2019 my 5 min breakout candle of infratel stock breakout 10:5 am but chartink alert give notification me on 11:5 am. no use for me .

    all alert give 30 minute to 1 hour delay . this is my first day using your alert but i disappointed

    pls solve this delay problem

    1. This appears like a scanner timeframe configuration issue, can you please email us the scans for which you are facing this issue so that we can correct it

    1. Hope this helps on back-testing:
      https://chartink.com/articles/?s=back

      It will show the previous days/ minutes results for your scan without the need for you to modify the scan. Back-testing will not give alerts. It is only to analyze/ view stocks previously triggered by your scans.  If you click on any of the bars on the graph, it will show the list of stocks that triggered as per the scan previously. 

      Back-test data will show data for the lowest candle time frame in your scan. If lowest time frame is 1 minute, it will show results for last 1 minutes. If its on daily candle it will show data for past 6 months. We show results for the past 150 bars  in our backtest section, these 150 candles could be of any timeframe, depending on the lowest timeframe in your scan, so for 5 minutes for example, you would get 2 days, for 1 minute, half a day and so on. 

  58. Hi Team,

    I want to get alert when first 1min candle/5min candle open equal to high.

    Please share me strategy based on this.

  59. I want to make a screener. Will u make it for me. Than i will subscribe it.
    I don’t know how to make and it confuse me to make.
    I want to make Tweezer top bottom screener with Bollinger band and pivots

  60. Hello,
    I want to know if i set parameter that latest price crossing yesterday’s low or high, so when will i get alert for latest? Is it just instant like at 9.15 or 1 min delayed that is 9.16?

  61. Hi
    Can I set an alert for 1 EMA Crosses above a certain EMA in 1 minute interval chart. And if yes than in how much it will notify me?

    1. Yes. Our premium members get realtime data with updates every minute for our Charts & Scans. So if you run a scan at 9:20am for example, it would be based on the latest data until 9:19:59am and so on..

    1. Yes. Our premium members get realtime data with updates every minute for our Charts & Scans. So if you run a scan at 9:20am for example, it would be based on the latest data until 9:19:59am and so on..

      As a premium member you would be able to:
      Access realtime data for Charts & Scans every minute
      Create Alerts and receive updates of stock breakouts over sms/email/mobile/desktop
      View charts in 1/2/3 minute timeframes with auto-refresh
      Run screeners in 1/2/3 minute timeframes with auto-refresh
      Scan any watchlist via the segment dropdown of a scan
      Get Dedicated support for your scanner requirements

      You can get details/signup our premium service here: https://chartink.com/subscription

  62. Even without subscribing also people are able to scan right?. Then why one should subscribe for this? Is there any delay in data for non subscriber?. If yes then how much delay?

    1. Hello,
      Yes, free version is delayed by 5 minutes. Our premium members get realtime data with updates every minute for our Charts & Scans. So if you run a scan at 9:20am for example, it would be based on the latest data until 9:19:59am and so on..

      As a premium member you would be able to:
      Access realtime data for Charts & Scans every minute
      Create Alerts and receive updates of stock breakouts over sms/email/mobile/desktop
      View charts in 1/2/3 minute timeframes with auto-refresh
      Run screeners in 1/2/3 minute timeframes with auto-refresh
      Scan any watchlist via the segment dropdown of a scan
      Get Dedicated support for your scanner requirements

      You can get details/signup our premium service here: https://chartink.com/subscription

  63. I subscribed. but I have a doubt..like a gap up gap down ..its happened after premarket opening(9:08 am).so got alert at 9:08 am or market opening time(9:15 am). some strategy run end of the premarket opening.

  64. Sir, are alerts available for futures stocks too or for nse cash stocks only or for both under premium subscription.

    1. Currently we support only NSE cash stocks and indices. We do plan on adding others soon. Shall keep you posted. We have added a segment filter “futures” which will scan for all stocks which are in the futures segment.

  65. Can we apply indicator based alerts on Options Charts of specific instrument and specific strike prices?

  66. Hi
    Can we add a filter directly on stock future . Currently you have cash stock which are also in future segment. But I need to filter directly on future segment. Is this available in paid subscription ?

    Thanks

  67. Hi!

    I can’t find the information how to stop an alert… I want to discontinue alert for one of my scans… how to do that?

  68. If i have scanner which includes daily rsi and 5 min rsi both and i schedule it on every 5 min. so back test data and alert may not be in sync as per your instruction and there is no trigger as per alert system but when i check the data in back test we found some script that’s i am not able to understand and if possible then how much time it will take to reflect in back test data if i am running on min time frame 5 min rsi.
    I mean if i find script at 10:20 in back test data so how much time it will take to reflect to show that data in back test

    1. There are chances that the backtest results may not match with the alerts history if multiple timeframes are used in the scan, please read our for more details: https://chartink.com/articles/backtest/bactesting-faq/

      If all your candles are of the same time frame, back-test will always be accurate. On completion of the candle, it will result in back-test results.

  69. Small Query…
    Shall we watch around 8-10 stock on single screen with same indicator… suppose I have to add Only 8-10 Auto sector stock on Single screen..Just like Investing.com having..

    also how many screen (Multiscreen) we can watch…
    Multiscreen for — Auto, Pharma, Bank, Metal, IT, ENERGY..

    Please Reply..

  70. In 1 minute candles, I need first 4 candles should be red so ,that takes 4 minutes , that is 9:19 ,First 4 candles finishes at 9:19 ,can I get alert 9:19:01 for my criteria

  71. hi, i have used scan url option through google pay. amount has been deducted in my gpay but the website says the payment failed and i need to pay again.
    kindly look into this.
    upi transaction id – 004322234918
    from sahavbachi@okicici
    google transaction id CICAgKC-st2qfQ

      1. Can you show screenshots/videos of how the product I am purchasing will look like? I think that is basic.
        I want to see how it shows trigger time and scrip names.
        If I login at 12:00PM I should be able to see a list of all the alerts that got triggerd between 9:15 and 12:00.

        1. You may view tutorials on scans and alerts here: 
          https://chartink.com/articles/scanner/scanner-user-guide/
          https://chartink.com/articles/alerts/alerts-guide/
          https://chartink.com/articles/alerts/desktop-mobile-a-k-a-web-notifications/
           
          You can also start by reviewing out top scans here: https://chartink.com/screeners/top-loved-screeners

          They contain the top 10 scans used for Intraday/Swing & short term trading

          If you need help in creating a scan, please share your requirements, we shall create the same for you. 

  72. Mr Akash, thank you for this wonderful tool. I have a question…

    For an intraday scan alert, can I configure the system such as to ensure I do not get alerts after a particular time of the day, for example, 1.30 pm? Or do I have to switch it off every day? Similarly, can I configure the system to ensure I do not get alerts before a particular time of the day, for example, 9.45 am?

    Many thanks in advance

    1. Hello,
      Currently we do not have this feature. We do plan on adding it in coming days. Currently one needs to manually activate/ deactivate alerts for scans in this case or ignore results after a particular time frame.

  73. i have a dought , in chart ink there is a delay of 15 min in charts , can i get live chart on chart ink in market hours

    1. Free version data is delayed by 5 minutes. In premium subscription, charts and scans are updated every minute. Our premium members get realtime data with updates every minute for our Charts & Scans. So if you run a scan at 9:20am for example, it would be based on the latest data until 9:19:59am and so on..

  74. Can you offer a 6 month or a 4 month subscription of the premium service? 1 month is too less and 12 month is much more. I guess you should introduce these subscription plans that will favor all kind of traders even beginners.

  75. Can I create price alerts on specific chart? say if I want to be alerted when HUL crossed down 21 days EMA? is it possible?

  76. Hi ,
    How will we get alerts on our desktop ? Through the atlas dashboard you have laumched ? Also is there a way to get them on Watsapp ?

    1. Alerts currently can be sent out only via Scans. To set alerts for a scan, you need to click on “create alert” after opening the scan page and set your alert preferences accordingly.

  77. I have noticed that if you update comments while saving a scanner, the updated comments do not reflect on loading the scanner.
    The description area still shows the comments that were entered first. I think this is a possible bug.

  78. your site provides lot of information
    but we require only 3 things
    how to identify best stock for buy or sell
    1 intraday trading
    2 btst/stbt
    3 positional trading

    please suggest the best scan details which we should follow for the above 3 items

  79. In premium subscription Can I set my own scan alert as per my technical view? Also can you help me to create it if I fail while doing?

  80. Hi Team,

    Looking for a scan which would generate alert if 9:15 candle(15) high or low is breached.
    Is it possible to set such an alert.?

  81. Hello,

    Is it possible to get desktop notification AND email. Current you have SMS & Email. I am looking to get both – Desktop as well as Email.

    Please let me know

    Thanks

  82. Hello,

    Is it possible today, or planned for a later time, to be able to send the output of an alert to a list of email addresses or mobile numbers ? The email and sms credit can be used for the each email/sms.

    Thanks,
    Konal

  83. sir
    if i subscribed for one month the 1/2/3 minute chart will be available . correct. is it real time. it will update automatically or otherwise to be refreshed mauually. what are all the indicators available

    r.sadagopan
    chennai
    9444657725

    1. Yes, it will auto-refresh every 1 minute. Free version data is delayed by 5 minutes. In premium subscription, charts and scans are updated every minute. Our premium members get realtime data with updates every minute for our Charts & Scans. So if you run a scan at 9:20am for example, it would be based on the latest data until 9:19:59am and so on..

  84. hello
    we don’t know how to scan creates. please tell me, if purchased monthly plan, how to get benefit of this service.
    what is the difference in monthly and premium plan.

    1. Sure, you may share your scan requirements and we shall create the same for you.

      You can start by reviewing out top scans here: https://chartink.com/screeners/top-loved-screeners

      They contain the top 10 scans used for Intraday/Swing & short term trading. These are sorted by most loved by members. 

      As a premium member you would be able to:
      Access realtime data for Charts & Scans every minute
      Create Alerts and receive updates of stock breakouts over sms/email/mobile/desktop/webhooks
      View charts in 1/2/3 minute timeframes with auto-refresh
      Run screeners in 1/2/3 minute timeframes with auto-refresh
      Scan any watchlist via the segment dropdown of a scan
      Customized Atlas dashboards for market overview
      Get Dedicated support for your scanner requirements

      You can get details/signup our premium service here: https://chartink.com/subscription

  85. Hello Akash,

    I want to create a intraday buy scanner where the price is going up above vwap and then it pulls back to touch the vwap line and again continues uptrend in 5 mins chart. Can you please help to create scan?

      1. Dear Prashant,

        Can you guide me, how to subscribe for premium membership. I tried but it shows following message……………………….

        “There was a problem in processing your payment! However, we’ll re-verify if your transaction was debited/successful upto next 5 minutes.
        Payment under verification, we are verifying if your last transaction was debited/successful. If your account was not debited, please try again.”

  86. मै प्रीमियम मेंबर हु लेकिन चारतींक अलर्ट नॉट वर्क। 8 to 10 डेज अलर्ट वर्क फिर नो वर्क। 2 बार मे चारतींक का प्रीमियम का सुब्स्क्रिओशन लिया। चारतींक जा कस्टमर केअर नंबर बताये।

    1. Alerts are sent as soon as any stock matches your scan criteria. Free version data is delayed by 5 minutes. In premium subscription, charts and scans are updated every minute. Our premium members get realtime data with updates every minute for our Charts & Scans. So if you run a scan at 9:20am for example, it would be based on the latest data until 9:19:59am and so on..

  87. Dear Chartink Team,

    Can you guide me, how to subscribe for premium membership. I tried but it shows following message……………………….

    “There was a problem in processing your payment! However, we’ll re-verify if your transaction was debited/successful upto next 5 minutes.
    Payment under verification, we are verifying if your last transaction was debited/successful. If your account was not debited, please try again.”

  88. The alerts which I got via SMS are different from backtest results. Backtest results for today shows few stocks at 9.15 AM which I did not receive via SMS.
    What can be the issue?

    1. Hello,
      Backtest always displays the starting time of the candle.

      There are chances that the backtest results may not match with the alerts history if multiple timeframes are used in the scan, please read our for more details: https://chartink.com/articles/backtest/bactesting-faq/

  89. In paid version alerts providing 9:20 and if i want breakout stocks which will break in market opening time 9:15 am so at 9: 20am how many stocks i will add in my watchlist.. suppose 10 stocks given alert at 9:20 so how many stocks i will check and add and then trade..is it not possible that , this 9:20 am timing can be reduce 2-3 minute atleast like 9:17 or 9:18 for alert??

    1. Sure, you can set alerts to run every minute (1 min). This will give latest results at 9.16am.

      For example on a 10 min scan, there is the 12.55 candle which was forming. Candle formation completes at 13.05 and that is the time you got the alert. 

      You may set alerts to run every 1 minute if you want the alerts to check for stocks on an incomplete 10 min candle. By doing this it is possible at times, you get an alert at 12.57pm but by the time candle formation is complete, the stock may not longer be matching your criteria and you will not see the same in back-test results. 
       

  90. Hi. I made a scan for list of stocks on NSE/BSE between the price levels 0.5 and 20 . Chartlink scanner is only showing only about 300 stocks b/w price 0.5 and 20 wheras actual number of stocks in this price range is about 1600.Why isn’t it showing all of them.

  91. Hi,
    I want to subscribe but before that want to know
    will I get emails alerts between 9:07 am to 9:15 am because I only need information related to open at 9:07 am.

    1. You’ll get pre-market data for current’ day’s data starting at 9:09am, consisting of data until 9:08:59am. Data is updated at 9:09am in our scans for our Daily candles. Alerts are not sent out before 9.15am. You will need to manually run the scan and view the results.

       

    1. Yes, We provide dedicated scanner support only to our premium members which allows you to send your scan requirements and we create and share the scan with you. You review examples scans or create your own scan by following our scanner guide here.

  92. Hallo
    I want to create a scanner which is
    5 min chart
    RSI 60/40
    alert when RSI cross above 60 or Below 40
    want realtime alert
    Please Guide me

  93. Do you have an app like zerodha sentinel where I can get the notification directly on mobile notification bar

  94. Alerts are not coming at exact time. They should be prompt, at time and fast. If you want to check then see backtest result timing and the alert giving time in one example as given in link. Plz backtest it ( time difference).
    There is delay of 1 hour sometimes. Maximum alert delay can be only 5 min. Plz look into this matter and correct it by discussing with “alert and messaging team.”
    Reply me on [email protected]
    Because I cant search where this message goes i cant follow up the reply in present support system.

  95. 1 day before i have purchased your premium subscription. i have customized my own scan system , but its not getting accurate filter data to me , some times it provide data , some times it not , when i check the back-test result of the particular day it shows the results , from of which some of the stock’s alerts I have not received . kindly check my issue

  96. hi i have requested for facility of knowing time in minutes on the x-axis intraday graph of share during the trading so that i want to know when exactly alerts are triggered and the price in minutes at that pint of time to ascertain the latency so as to calibrate the dependency of triggers for real time day trading.
    can u please do it please?

  97. hi i have requested for facility of knowing time in minutes on the x-axis intraday graph of share during the trading so that i want to know when exactly alerts are triggered and the price in minutes at that pint of time to ascertain the latency so as to calibrate the dependency of triggers for real time day trading.
    can u please do it please?

    Reply

  98. Can we know 1 minute data in subscription? For ex. My screener is works for FIRST 1 minute candle so will I get result at 9:16(9:15:59).? Because Market is open at 9:15.

    1. Hello,
      Yes, In premium subscription, charts and scans are updated every minute. Our premium members get realtime data with updates every minute for our Charts & Scans. So if you run a scan at 9:16am for example, it would be based on the latest data until 9:15:59am and so on..

      You’ll get pre-market data for the current day’s data starting at 9:09am, consisting of data until 9:08:59am. Data is updated at 9:09am in our scans for our Daily candles. Alerts are not sent out before 9.15am. You will need to manually run the scan and view the results.

  99. Hi,

    It is very difficult to handle your webhooks as you are sending the data in Body. it would be easy to handle webooks if you can give us option to send in parameters like TradingView.

  100. Dear Team

    I want 5000 emails alerts kindly let me know what would the amount I have to pay. 500 Emails alerts @ 150 INR is quite expensive for me.
    Kindly give me some economical rates so that I can purchase the same.

  101. DATA MISSMATCH ISSUE :
    I have purchased the premium subscription a week ago and i have created a scanner. I also have started taking trade but the trades are not giving result as expected and hit my SL everyday, so then i downloaded and checked the back tested report and found there is a HUGE DATA MiSSMATCH in the report and notifications i receive every 15 mins, the good stocks are not coming in the notifications but got in the report.
    NEED TO CHECK IT ON AN URGENT BASIS AS I STOPPED TAKING THE TRADE FROM TODAY ITSELF.

    Scanner Details :
    Scanner Link 1 – https://chartink.com/screener/me-buy-bs-intraday-15-min-new-testing
    Scanner Link 2 – https://chartink.com/screener/me-buy-new-bs-intraday-15-min-random-sw-luk-ahd-sm-bb-rs-wm-rs3-1
    Scanner Link 3 -https://chartink.com/screener/intraday-15-bbb-with-multi-block-condition-without-weekly
    Scanner Link 4 -https://chartink.com/screener/intraday-15-bbb-with-light-condition
    Scanner Link 5 -https://chartink.com/screener/me-sell-bs-intraday-15-min-2

    NOTE – There is no option here to attached screenshot and report word file, so I can not add them here.

    Awaiting for your very quick resolution and thank you in advance.

    1. Hello,

      I reviewed your scans and noted the usage of filters on multiple timeframes, for example, a 5-minute candle and 1-hour candle Intraday timeframe. Backtest data will show bars for the lowest candle time frame in your scan. If the lowest time frame is 5 minutes, it will show results for 5 minute bars and so on…

      In the above scan, the hourly candles are spread across all 5-minute candles for the given day, which would cause the 5-minute bars to change/update as long as these(1 hour) candles change/update thru the day. Due to this, the alert history is correct, as it’s run against the actual version of the daily candles at the given times, rather than how the to backtest is built, i.e., on the fly, in other words, when you open/view the scan page. So a backtest bar of 9:30 am, which if viewed at 10:00 am, would consider the hourly candle as of 10 am rather than the actual time of 9:30 am (which is what the alerts do).

      Note, this is the same behavior that you’d notice on a candlestick chart, i.e., viewing a candlestick chart on a daily timeframe at 11:06 am, would show the RSI or any indicator value as of 11:06 am and not the values that were present at 10 am or 10:30 am and so on.. this causes the backtest results to change/update.

      I hope this clarifies the confusion here.

      For more details, please read our for more information: https://chartink.com/articles/backtest/bactesting-faq/.
      ​​​​​​​

    1. Hello,

      Free version data is delayed by 5 minutes. In a premium subscription, charts and scans are updated every minute. Our premium members get realtime data with updates every minute for our Charts & Scans. So if you run a scan at 9:20 am, for example, it would be based on the latest data until 9:19:59am and so on…
      ​​​​​​​
      You’ll get pre-market data for the current day’s data starting at 9:09 am, consisting of data until 9:08:59am. Data is updated at 9:09 am in our scans for our Daily/Weekly/Monthly/Quarterly & Yearly candles. Note that for Intraday candles(1/2/3…minutes), data would reflect starting 9:15 am.

      Alerts are not sent out before 9.15 am. You will need to manually run the scan and view the results with candles, including pre-market values.

  102. Planning to take up the subscription, need to know: Will you guys be able to create a scanner as per my requirements ?

  103. Can I scan my watchlist in pre-open market for 5 minutes period from 09:00 AM to 09:05 time period and get the desired list at 09:06 AM.

    1. Hello,

      You’ll get pre-market data for the current day’s data starting at 9:09 am, consisting of data until 9:08:59am. Data is updated at 9:09 am in our scans for our Daily/Weekly/Monthly/Quarterly & Yearly candles. Note that for Intraday candles(1/2/3…minutes), data would reflect starting 9:15 am.

      Alerts are not sent out before 9.15 am. You will need to manually run the scan and view the results with candles, including pre-market values.
      ​​​​​​​

  104. Sir in Alert & in Backup Test Chart Bar Stock as well as Time are different How Can I got Exact stock on real time in Alert

  105. I am a premium subscriber .I get the notifications but not on time….delay by 15 minute kindly resolve the issue

  106. Today at 12:20 AM , I have paid 780 amount and subscribed again for a month,
    but i am not able to see premium feature in dashboard, neither able to access.

    there is some thing wrong with chartink , kindly help me

    Transaction UPI reference number – 214449676229
    To – B network
    chartink.cca@icici

  107. I saw this “there could be a delay upto 1 minute while you are notified.” does it means all my orders will be executed after 1min of real time data? If earlier price was something after 1min it would be something else so I will be in loss?

    1. Hello,

      The reason we’ve set it as 1 minute is to avoid the noise from constant movements & crossing check the results on a scan/widget. Having them updated every second would change/update the filters/indicators by the time you cross-verify it across other tools & create confusion, that’s the reason the lowest possible frequency is 1 minute, this ensures you can validate the results on the chart in realtime.
      If you are seeing a delay of more than 1 minute, please do share with us an instance so we can accordingly look into it for you.

  108. Hello Team,

    I am testing charlink site to shortlist the stocks. During testing for first 15 min candle if criteria is successful then it should return result around 9.30 Am-9.31 AM or so. But it did not shown anything but EOD it shows two stocks (at least for today). When I export the excel from back testing result (Below there is option to get data to backtrack) and it’s showing those stock on 9.15AM too(As per timing showing in Excel). So if those stocks not available on first 15 min candle then how those are stocks are available in back testing result? OR If those are valid stocks as per filter criteria then why those not shown up on 9.30-9.31?

    Please let me know incase If I am doing something incorrectly.
    Below is the filter testing

    https://chartink.com/screener/demo-screener-testing

  109. Hello Team,

    I am testing above scan on your site to shortlist the stocks. During testing i have select the for 05 min candle if criteria is successful then it should return result around 9.20 Am or so. But it shown some stocks. When I back testing result (Below there is option to get data to backtrack) and it’s showing other stocks on 9.15AM too which is not showing before. So if those stocks not available on first 05 min candle then how those are stocks are available in back testing result? OR If those are valid stocks as per filter criteria then why those not shown before and not send me the alert ?

    Please let me know incase If I am doing something incorrectly.
    Below is the filter testing

    1. Hello,

      You see this because your scan is using the weekly timeframe, and you are running the scan between the week. This will cause the scan to show results based on an incomplete weekly candle. The results in the backtest will continue to repaint/update until the weekly candle completes its formation. I hope this helps.

      You may ignore backtest results for this scan as it is not always accurate due to multiple time frame candles used in the scan; this is because the backtest uses a higher timeframe candle that would spread for all bars within the backtested history, so as long as the higher timeframe candle is incomplete, all bars in the backtest would too change/update.

      ​​​​​​​

  110. Hello sir,
    i am using a screnner for 9.30 fno intraday buying..do i have to subscribe for real time scanning or subscription is only for alerts..can u pl clarify

    1. Hello,

      Yes, you would need to subscribe to the premium version for real-time data. Free version data is delayed by 5 minutes. In a premium subscription, charts and scans are updated every minute. Our premium members get realtime data with updates every minute for our Charts & Scans. So if you run a scan at 9:20 am, for example, it would be based on the latest data until 9:19:59am and so on…
      ​​​​​​​
      As a premium member, you would be able to:
      Access realtime data for Charts & Scans every minute
      Create Alerts and receive updates of stock breakouts over SMS/email/mobile/desktop/webhooks
      View charts in 1/2/3 minute timeframes with auto-refresh
      Run screeners in 1/2/3 minute timeframes with auto-refresh
      Scan any watchlist via the segment dropdown of a scan
      Private Scans & Dashboard
      Customized Atlas dashboards for market overview
      Dedicated support for your scanner or dashboard requirements

      You can get details/signup our premium service here: https://chartink.com/subscription

  111. Before one month I purchased your one month premium pack and added webhook alert and I received correctly but after that plan get expired,so I purchased now also the one month pack but now I’m not receiving any webhook alerts, kindly check is their any issues with the alert system.

  112. Hi

    I have a 5 minute alert on a scan. But I find that when live, and when I am refreshing the Scan page, the backtest window is throwing up stocks at a particular time , whereas the alerts page (which I guess autorefreshes) is not indicating any such stocks at that time. For eg. in the Scan page, the at 1:25 pm, the results show 5 stocks triggered, whereas in the Alerts page at 1:25 pm it is showing 4 stocks. Then again at 1:30 pm and again at 1:35 pm, the scan backtest results are throwing up stocks whereas there is no print on the alerts page for 1:30 pm nor for 1:35 pm. The scan is on 5 min timeframe and the alerts are also on 5 minute duration

    1. Hello,

      This could probably be because of a scan or an alert misconfiguration which we could investigate and correct; please share the following details:
      URL of the scan that you are referring to?
      Please share a few example stocks with us for which you should have received alerts but did not get alerts for the same.
      Share a screenshot of the alert settings for your scan. You can do so by opening your scan and clicking on the “modify alert” option and sharing a screenshot of the same here for our reference.

      You can share the details on [email protected]

    1. Hello,

      We currently do not have this feature to disable/enable the “auto-update (auto refresh)” of screeners. We may plan on adding this in the near term and will surely keep you posted on this is there is any development on the same.

  113. Iam unable to set alert by stock name in webhook.. its only showing alert for your scan in telegram web hook ..i have to manually cheack the stock name in chartink

  114. Dear Team,

    I am trading in Commodity MCX,are you proving in commodity like CRUDE,NATURAL GAS,COPPER,GOLD,SILVER etc.

    Thanks & Regards

  115. I have applied one screener at chartink, i m getting stock detail in scanned listing. However, i didnt get signal for same.

    Other problem is that in same screener, account coming in listing as well as got alert too. But timing mentioned in listing and signal is far away.

    1. Hello,

      This could probably be because of a scan or an alert misconfiguration which we could investigate and correct; please share the following details to – [email protected] :

      – URL of the scan that you are referring to?
      – Share a few example stocks with us for which you should have received alerts but did not get alerts for the same.
      – Share a screenshot of the alert settings for your scan. You can do so by opening your scan and clicking on the “modify alert” option and sharing a screenshot of the same here for our reference.

  116. Hi Team,

    Is there anyway i could restrict my alerts to certain time period only like between 9:15AM and 10 AM.

  117. Hi,
    Alerts in mobile not working. After going thru all the steps and also trouble shooting steps, I am not getting the alerts in Mobile. But, when I click the demo notification in mobile in chrome, the demo notification is coming only in my laptop. Please help.
    Thanks,

  118. I am a premium member but having difficulty to get alert on time.
    I am created my own alert, but getting alert after 1pm and I have backtest with Live Market.. alert should have got between 9.20 to 9.50.

    Please help I have mail you – [email protected]

    Please Help

  119. I have a doubt. I made a scanner and the results shown in backtest are good but sometimes the results are shown after 7-10 days due to which I lose my trade and sometimes the results which I get after scanning disappeared whenever I check in the backtest results after 7-10 days . Please can you solve this issue

  120. Hi,

    How can I zoom in on a chart to see detailed candlesticks? CUrrently it is not possible when I put 15min candles over a period of months. Also how can I see the chart of only one month, for example, 1 month from 2021? I am planning to subscribe once I have clarifications for the same.

    Thanks

    1. Hello,

      Kindly note that we understand your concern and appreciate you bringing this to our attention. Currently, we do not have zoom-in and zoom-out features in our chart and we are in the process of exploring the possibility of adding this feature & new indicators soon. We appreciate your patience as we improve and enhance our service for our users.
      ​​​​​​​

    1. Hello,

      Thank you for the update.

      You may view tutorials on scans and alerts here:
      https://chartink.com/articles/scanner/scanner-user-guide/

      To set alerts for a scan, you need to click on “create alert” after opening the scan page and set your alert preferences accordingly.
      https://chartink.com/articles/alerts/alerts-guide/
      https://chartink.com/articles/alerts/desktop-mobile-a-k-a-web-notifications/
      https://chartink.com/articles/alerts/webhook-support-for-alerts/

      You can also start by reviewing our top scans here: https://chartink.com/screeners/top-loved-screeners

      They contain the top 10 scans used for Intraday/Swing & short-term trading.

      If you need help in creating a scan, please share your requirements, and we shall create the same for you.
      ​​​​​​​

    1. Hello Ajit, We currently support only NSE cash stocks and indices and not option segment(OI and PCR); we have created a segment group named ‘futures’ to scan stocks traded in the F&O group. If you select futures, scanning will be done based on cash stock prices/ values.

    1. Hello,

      Please note that we do not auto-debit or auto pay the subscription every month. Once your subscription ends, you must manually subscribe again if you wish to continue.
      Please do let us know if you are facing any difficulties. We would be happy to assist you.

  121. I want to start premium membership…. But i am having some doubts before that
    1) i make intraday scanner with help of rsi moving average volume and Bolinger band and volume… In backtest i am getting stocks from 09:15 to 03:30.. As a premium member when will i receive the alert of the stocks comes at 09:15
    2) i am facing 1 problem while backtesting…. I downloaded backtest file in both mobile and laptop.. But laptop BT file stock alerts are different from mobile BT file.mobile BT file was correct but laptop BT file was wrong and showing different date and time.. How is this possible? Scanner is same
    3) in Backtest i am getting date and time.. So same i will get in premium live alert on SMS?
    4) if any stock fullfilled my all conditions then they are coming into list. But after sometime of triggered if any condition again mismatched they are disappeared from Watchlist and BT… As a premium member is this possible to get all stock list which comes there??
    5) i want to make my scanner private… In premium is this possible? and yes then who should access my scanner only me or all premium members? and after my subscription end period as a free subscriber i cant access my scanner right?

    1. Hello,

      Please allow me to explain:

      1) In the Free version, data is delayed by 5 minutes. In a premium subscription, charts and scans are updated every minute. Our premium members get realtime data with updates every minute for our Charts and scans. So if you run a scan at 9:20 am, for example, it would be based on the latest data until 9:19:59am and so on…
      If you set an alert, as soon as the stock matches all your scan criteria, you will get alerts.

      2) Strange. Could you please share some screenshots of the issues you are facing so that we can try to resolve the issue?

      3) Kindly note that the backtest always shows the starting time of the candle and not the alert-triggered time.

      4) If you scan using multiple timeframes. In that case, you may ignore backtest results for this scan as it is not always accurate due to multiple time frame candles used in the scan; this is because the backtest uses a higher timeframe candle that would spread for all bars within the backtested history, so as long as the higher timeframe candle is incomplete, all bars in the backtest would too change/update. In contrast, the alerts you receive for this scan are accurate and sent instantly once any stock matches all scan criteria.

      5) Yes, in the premium version, our premium member can make a scan in private mode.

  122. first time I took subscription of chartink of 780 just as a trail but i am not getting any message of alert buy or sell signal on my cellphone please help because i am New

    1. I have observed that we have responded to the ticket you raised. Could you kindly check your email inbox for our correspondence? If you continue to experience any issues, please share additional details with us, and we will be more than happy to assist you further via email. Please be informed that our current support channel is exclusively through email.

  123. Can you please tell me non trading is countable in premium version. if i will take 1 year subscription, will you count non-trading also, like (Saturday, Sunday & holiday) ..??

    1. Hello,

      The annual subscription will consider the non trading days too. For example if you take the subscription on 27/09/2023 it will last till 27/09/2024.

    1. Hello,

      We would like to inform you that, at this time, we do not offer the service of scanning every 30 seconds, as you have inquired about. 

  124. Hi.. im using an ORB alert function with some filter conditions. I am getting alerts in my mail. But at the end of the day the list of stocks in the alert is found to be different than that I am getting when i run the same code.

    I looks like some of stocks are getting removed in between in the course of the day. Please clarify on this. Thank you in advance.

    1. Hello Sijo,

      Here, we assume you are comparing the backtest with the alerts. If yes, then this could probably be because of a scan or an alert misconfiguration, which we could investigate and correct. Please share the following details:

      1. URL of the scan that you are referring to?
      2. Share a few example stocks with us for which you should have received alerts but did not get alerts for the same. Or alerts were removed from the backtest.
      3. Share a screenshot of the alert settings for your scan. You can do so by opening your scan, clicking on the “modify alert” option and sharing a screenshot for the same here for our reference.

      1. Dear Sir,

        I have paid monthly subscription amount through gpay payment made successful, but account not yet subscribed kindly check and fix the issue.

        already sent mail to [email protected] regarding this issue with proof of payment.

  125. Dear Team,

    I have renewed monthly subscription Rs.780/- payment successful also debited in my account but not yet subscribed my account. I made payment through gpay details given below;-
    UPI Transaction ID – 329950801465
    From Upid – tradeforhari20-1@okaxis
    To : B Network – chartink.cca@icici

  126. Dear team,

    I have paid subscription amount Rs.780 but still not yet subscribed in my account kindly check and fix the issue.

    Already sent mail to support mail id regarding this issue with attached payment proof

  127. Hello,
    I intend to subscribe for this service. Prior to it i would like to clarify some points as given below :
    i. Will i receive indication based on Narrow CPR .
    ii. Nifty 100

    1. Hello,

      This can be done with the help of a custom indicator/formula. Here is an example scan for your reference where the distance between the top and the bottom CPR is within 0.25%, and the scan is running on NIFTY 100: 

      https://chartink.com/screener/narrow-cpr-on-nifty-100

      To use this custom indicator, you can “Copy scan” scan & make changes. You can view the logic of the custom indicator by clicking on the purple sign(>>) next to the indicator.

      Also, you can create your own custom indicator by copying/pasting the logic from the indicator shared here: https://chartink.com/indicator
      Once you create your custom indicator, it should be visible in the dropdown list under “derived/custom indicators”. Here is a short video on how this can be done.: https://drive.google.com/file/d/1bnr1ahmajyXIpBRE69ese60sm7541-14/view?usp=sharing

  128. How to scan a particular watchlist? I selected stock passes all below filter in watchlist segmant, but it is not working. watchlist is not getting scanned. Why is that? Is it possible to scan only a particular watchlist?

  129. is it alert set on daily basis or if it is set one time for working on daily as same as i set.
    or it should be change on daily basis.

    1. Hello Binay,
      It depends on your preference for the time interval at which you’d like to receive an alert.

      On the alert page, you’ll find an option labelled ‘unique’, which ensures you receive an alert once a day for a particular stock. Conversely, the ‘duplicate’ setting ensures you receive an alert every time that stock fulfils the scan condition.

      For more detailed information on setting up alerts, please refer to the alert user guide “https://chartink.com/articles/alerts/alerts-guide/” here.

  130. I HADE RECHARGED FOR ALERTS AND NOW I DON’T WANT TO SUBSCRIBE TO PREMIUM FEATURE STILL I WILL GET ALERTS OR NOT PLEASE REPLY TO MY MAIL.

  131. hello my self mohit sharma i am using chartink but for my scanner named RS//SHARMA the backtest result shows all criteria were met at 9:30 but the alert came in on 10:55 please help me

    1. Hello,

      ​​​​​​​This could probably be because of a scan or an alert misconfiguration, which we could investigate and correct. Please share the following details at this email ID: [email protected]
      1) URL of the scan that you are referring to?
      2) Share a few example stocks with us for which you should have received alerts but did not get alerts for the same.
      3) Share a screenshot of the alert settings for your scan. You can do so by opening your scan and clicking on the “modify alert” option, and sharing a screenshot for the same here for our reference.

  132. I tried renewing my subscription as it is expiring on Jan 18th and made the payment using UPI QR code. The payment is done, amount is debited from my account, but the subscription plan is not extended. Its still showing the old expiry date only. I have sent an email to the support too on the same.

  133. I have subscribed. plz let me know when is new scanner list ready to check for next day . It usually shows on opening of market. Can we see before market opening. Plz help

  134. Hello,

    Today I buy one subscription plan, payment debited from my site but chartlink shows me “your payment fail”

    kindly request please give me resolution for this.

    thank you
    Roshan Jaiswal

  135. hello I made payment yesterday and my payment was successful and debited my account but chartlink shows me “your payment fail”

    kindly request please give me resolution for this.

    thank you
    jitendra

  136. Great job Chartink Team!
    I have a question team. After running my scan, I want to add a column in result table for my checking of my result’s values. Do you guys allow customization of the columns on the Result Table? e.g. RSI 14 Monthly value.

    1. Greetings! At this moment, we do not offer the feature of custom result section, as you mentioned. Nonetheless, we are actively exploring the option of adding it along with new indicators.

      I am unable to provide a specific timeline for the addition of this feature, but I have forwarded your request to our Development team for future consideration.

      We value your patience and look forward to enhancing our service for our valuable users.

      However, we can add the columns in the Atlas dashboard for the same. 

  137. hi i creaated some indicators on your flat foam but alrets are come very late ,,,, exactltly waht happen on i dont know ,, already i was taken alerts subsciptions also pls let me know where is the problem

    1. Hello, this could probably be because of a scan or an alert misconfiguration, which we could investigate and correct, Please share the following details to this email ID: [email protected]
      URL of the scan that you are referring to?
      Share a few example stocks with us for which you should have received alerts but did not get alerts for the same.
      Share a screenshot of the alert settings for your scan. You can do so by opening your scan and clicking on the “modify alert” option, and sharing a screenshot for the same here for our reference.
      Kindly confirm if you are comparing the alerts with the backtest results of the scan.

    1. Hello, this could probably be because of a scan or an alert misconfiguration, which we could investigate and correct, Please share the following details to this email ID: [email protected]
      URL of the scan that you are referring to?
      Share a few example stocks with us for which you should have received alerts but did not get alerts for the same.
      Share a screenshot of the alert settings for your scan. You can do so by opening your scan and clicking on the “modify alert” option, and sharing a screenshot for the same here for our reference.
      Kindly confirm if you are comparing the alerts with the backtest results of the scan. 

  138. Do you have a sample that I can see for desktop notifications? Do the credits expire in case if we use only desktop notifications. I intend to receive data of the screeners that I deploy in the form of a dataframe that I can process further. Please clarify if you can.

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