Alerts Guide

Alerts is a premium service on chartink.com . Alert notifications are sent when stocks are found in the screeners that you specify. They continuously check for new stocks in your scans and can notify you via multiple channels. We support Desktop/Mobile web notifications, SMS & Email. In this guide we’ll go thru the steps required to create & manager alerts

Creating & MANAGING alert

Open any screener for which you’d like to create a alert for and click on the “Create Alert” button(right besides the Run scan). If you still searching for good screeners, we’ll suggest you start with our top loved scans, which contain a good mix of Scans for Intraday/Swing & Short term trading.

Alert settings:
Frequency

Alerts can run every 1/2/3/5/10/15/20/30/60/120/240 minutes & on daily, weekly or monthly basis. Alerts can also be configured to run at market close & open. Read our FAQ on more details on when alerts are run.

Notification method
  1. Desktop/Mobile a.k.a Web notifications – This method allows you to receive alerts on mobile/desktops’ thru a web browser. These are unlimited & preferred way to receive Alerts. Read our guide on how to enable mobile/desktop notification
  2. SMS & Email – We also provide you with 2000 credits(1000 sms & 1000 email) monthly. These allow you receive alert notifications over sms or email. We recommend you track the notifications for the alerts you have configured for optimal usage of notification credits.
Minimum stocks to alert

At times, you may want to be alerted when the count of stocks that meet your scan conditions is more than 2, 3 or so on.. By default this is set to 0, so you will be alerted even when a single new stock is found in your Scan.

Action

You could continue the alert after the trigger is met or pause it.

Viewing alerts

All alerts created can viewed on the Alerts Dashboard.

Viewing all alerts

Alert Triggers/HISTORY

Triggers indicate when alerts for screeners were triggered & new stocks were filtered in your scan. Alert triggers indicate when notifications were sent  via your email or sms. Clicking any of the alerts on the Alerts Dashboard would take you to the alert triggers page.

Alert triggers

New stocks filtered for a given alert in a day are highlighted and notifications are sent ONLY when a alert finds stocks that were not alerted in its previous run.

Frequently asked questions

Kindly refer our FAQs for alerts here.

Feel free to reach us at support@chartink.com for any doubts.

174 thoughts on “Alerts Guide”

  1. Thank you for the alert section. You all are doing a great job for the retail traders. Hope you’ll continue the authenticity.

        1. Dear Sir, Its better if u talk to us for clarifications & request u to synchronise with WhatsApp and u should provide unlimited email alerts.

          1. We do plan on adding tele-support in the near term. Currently its not possible to provide alerts for free as exchange charges high fees for realtime data, also we are dependent on third party services for SMS & Email used in our Alerts. Considering this, we allow full access to our charts & scans for free with delayed data.

  2. I think this is absolutely a great idea.. But I really feel the pricing could have been 500 per month inclusive of taxes. I have subscribed it though. I hope the alerts come immediately and not after the party is over.

    1. Thanks for your feedback. We’ve tried keep the rate to a minimal considering there are other service providers involved (sms, email..). Do let us know your feedback on the same.

  3. Hi,
    You have mentioned following in Alerts Guide :

    How to notify you for this alert(email, sms)?
    – Alert notifications can be sent over Email or SMS or both. We provide you with 2000 credits(1000 sms & 1000 email) for alert notifications.

    Just want to know if this limit of 2000 credit is per month ?

    Regards,
    Dhiraj

  4. Good initiative. If i put alert then can i get details of inactive alert’s detail if their condition is met.
    So that i can check EOD details.

  5. Is there an option not to use SMS or email service and still track the alerts in the alerts section?

    And by using such method one can avoid triggering the 2000 threshold on scanner results.

    1. yes, I support RP suggestions as we use alerts credintial only while we out from system, and use when we off from system.

      1. My wish to add WhatsApp msg to do at speed delivered.
        If you done through Android App is best job, as at right entire world works on mobiles.
        Thanks a lot.

  6. Akash ji,

    Congratulations for your New great start of Alert section,
    In premium Shall i get BSE & X group stocks Scan in watch list ?

    Thank’s

  7. Congratulations sir.
    Please suggest some screener which are working rightly at all situations. Or what are the most successfull screeners in your opinion.

      1. Ok thank you. I have subscribed alerts. I want to ask that whether the screener run by your server system or any individuals? Sir I want alerts fast; as soon as it filters any stock or index. Sir its a humble request.

  8. Hi Akash,
    As u mentioned in one of the comments…
    “We plan on adding desktop notifications soon, in which notifications would be sent directly to the browser.”
    This will be a great feature to have. Just remember to add a SOUND ALERT also to the desktop notifications…..a pop up with 3 0r 4 beep sounds will be great.
    Also, once this feature is enabled, please give a discount to the clients who don’t want SMS and email support.

      1. Thanks…..but remember………
        once this feature is enabled, please give a discount to the clients who don’t want SMS support……
        I am glued to the screen full time….hence will be able the see the pop up on the screen along with the multiple beep sound…..so why pay extra for the facility of SMS alerts…which some third party will be benefiting. (Chartink will not be benefitted for the extra payment because you will have to pay the third party for this facility).

        1. And one more point that I believe everyone here will agree…..
          Everyone will be more than happy to pay even more for this wonderful scanner…..if one makes good profits, it’s our duty to compensate well those who make it possible….
          and this scanner is a sure winner…..if used correctly, it will give good profits.
          Thank you.

  9. Mr.Akash,
    I feel good of real globalization on trading with technicall horizon.
    My wish to your team building up a mobile App, nowadays entire world works on & through mobile platform, it’s make convenient with third party delivery costs including no delay, no notice within a small API.
    I wish all the best to your team and foremost uppermost utility software.

  10. Hi Akash,

    Alert functionality is a wonderful feature addition!!! Thanks a ton for adding this feature!

    Well as suggested by Robin, sound alert with 3/4 beeps would be a great addition.

    Thanks!

  11. Alerts is a great tool for traders.
    It would be great if you also provide alerts based on F&O parameters along with technical parameters.

      1. i know i can run query on Fn0 stock list, but i want to run queries on FnO parameters such as Open interest, to be specific i want to run scans on overall options OI of a stock(CE & PE) and strike specific OI of a stock(CE/PE), scans based on PCR values, Futures OI, etc in real time. I don’t know it’s feasible or not but i would love the above scans if provided and i’m sure most of traders who trade based on FnO parameters like this idea. Do you have any plan of bringing these scans in future?

          1. Hi,
            I believe the Charts on your website use Nse equity data for F&O stocks also. It would be great if the Charts are as per F&O data/prices

  12. I had written a message around 2 weeks back by filling the form in the ‘Contact Us” page of Chartink.com. It was regarding a doubt in scanner…. I have not got any reply for that.
    I wanted to reduce the number of lines in my scanner. I had given the link to the scanner also.

    Thank you.

      1. Mr.Akash,
        It’s lengthy formula to short process, using
        15 Min Max(High,11), to(-2) greater than Upper and(-2)
        &
        15 min Min(Sma(Close,7),11),(-1)
        Crossed below 15 Min (Sma(Close,20),11),(-1)

        giving same results

  13. Hi,
    There are 2 requirements in the scanners that I have always felt. If it is feasible, please include them….it surely will be useful for all.
    Requirement 1:
    …..An option in the scanner to “AVOID” a segment…..eg…. ‘Watch List’ (the scripts in a Watch List) while scanning…..
    e.g……A scanner to filter scripts where the SMA 7 is above SMA 20 and RSI 14 is above 60.
    When the scan gives a result, I would enter a Buy position in that script. When I run the scan again, I don’t need the scan to include that script in the scan because I am already long in it and will continue long position till my exit signal is generated. ……A simple procedure to implement this is…..whenever I enter a position, the script is added to the watch list…and when I exit, I will remove it from the watch list……. NOW,…. if I can add a line in the scanner to “ ‘AVOID’ the ‘Watch List’ “, then repeated scripts in the result can be avoided (Scripts in Watch List will not be included in the scan)
    The “AVOID” option can also be used in another way….Suppose I am using F&O segment in my scanner, and I add a line using “AVOID” option…..”AVOID scripts from ‘NIFTY 50’ segment”…..then I can scan all the scripts in F&O segment excluding the Nifty 50 scripts’.
    Requirement 2:
    ……An option to select different Watch List for different scans…. in the scanner itself …eg. Watchlist-1, Watchlist-2 etc.
    Currently, this is possible while doing manual scan….before doing the scan, one can go to watch list section, select YES for ‘Use in Scanner’ against the watch list to be used for that scan. BUT in the auto scan, I think this will not be possible. In manual scan also, it is time consuming when the scans are repeated at short intervals.
    e.g……For a complete trading strategy, one needs 4 scanners….
    Scanner 1 – for going Long (using Cash or Futures or Nifty 50 or Nifty 100 …. Segments)
    Scanner 2 – for going Short (using Cash or Futures or Nifty 50 or Nifty 100 …. Segments)
    Scanner 3 – to Exit Long positions (using Watchlist-1 Segment)
    Scanner 4 – to Exit Short positions (using Watchlist-2 Segment)
    When one goes Long, the script can be added to Watchlist-1. This Watchlist-1 can be used in Scanner 3 to Exit long positions. Similarly, when one goes Short, the script can be added to Watchlist-2. This Watchlist-2 can be used in Scanner 4 to Exit short positions.
    So, a modification in the scanner is needed to select any of the created watchlists for the scan. Currently, in the scanner,…. only “ ‘WATCH LIST’ segment” can be selected and the selection of different watchlist is to be made from the watchlist section every time a different scanner (using Watchlist segment) is used.
    N.B: A single watch list having scripts of both Long & Short positions cannot be used because the Exit Long scan will always give the shorted scripts in the results…and similarly, the Exit Short scan will always give the bought scripts in the results.
    Hope I have made the point clear.
    Thanking you
    ROBIN
    N.B:- I will be joining for Paid Alerts from 1st March…..so just wanted to keep all the scanners for my strategy ready. Currently, I am using the manual scanners to enter a position and for the Exit, I am checking the charts manually. If the mentioned requirements are added, then it will become very easy.

      1. Hi,
        So that means, the requirement 2 can be fulfilled if I start the alerts….i.e. different scans can be set to run on different Watchlist….. then the problem is solved…
        What about requirement 1 ?……..to include an AVOID function in the scanner……with the available features, is it possible to avoid a watchlist in a scan ?…..i.e. not to include the scripts in a watchlist during the scan.

        1. To fulfil requirement 1 with the available features, I see only one way….
          I trade in F&O universe…..so I can add all F&O stocks in the watchlist and then run the BUY & SELL scan on the “Watchlist”……when I enter a position, I can remove the stock from the watchlst…..hence, new scans will not include that stock…..After I exit from the position, I can again add the stock in the watchlist………this will solve the problem…..BUT this process is very cumbersome. Also, I will have to keep track of the change in the F&O stock list.
          These problems can be removed by adding an “AVOID” function.
          If it is not possible, then I will follow this method.

          1. Yes for #2.

            We’ll plan on adding a new column in the scan results table, that helps you ignore/hide stocks that you’ve made positions in. Until then, I could replicate the F&O Stocks for you in a watchlist, from which you can add/remove stocks as per your requirement.

          2. Mr.Robin,
            Your suggestions are very nice and I support you for your proposal that actually needed by traders.
            Akash and his term should consider your request.
            Thank you.

  14. Hello Chartink Team,

    First of all kudos to all the hard work you guys are putting up here.
    I do have a small doubt regarding the charts and data. I will appreciate if you can tell me what is the exact time difference between the real-time & chartink data.

    Kind Regards,

    1. Currently we have the options of starting every 5 minutes, we’ll be adding lesser frequency(1m, 2m, 3m) options soon too

  15. HI Akash,

    Thanks for adding Intraday Scanner (I should’ve said this well before) and for adding alerts.

    1. Can we have a feature to group all scanners as per our requirement like 1. Intraday Long Scan 2. Short term long scan, etc

    2. And also option to minimize formula, so that we can have many scanners handy in one page.

    Thanks

    1. Thanks for your feedback.

      @1: Yes, you can create different watchlists and run scans against those watchlists in alerts

      @2: Please provide details on what exactly what you are looking for here

      1. Slash,
        It’s an interface utility of formula in formula as like as your subfilter and avoiding rewrite each & everytime formulas used regularly as a subformula evaluation.
        You need to add an extra column to set use pre-defined formula.
        In my view subfilter is not more useful if you add an “OR” function.
        There was no If , Then or Else.
        We have to use long formula create each and every time to define Pivot values.
        If you add pre-defined formula , we used on various scanners as pivot, S1,R1 etcas pre-defined.

      2. Thanks for your reply sir, What I meant is, In scans dashboard home page, all formulae is visible, so for bigger formula its occupying bigger space, In scan dashboard we don’t check formulae, so if we are removing this column then we can have so many scanners in one single page.

        That’s what I request, To remove this “Clause” column, so that I can view all the scanners in single page. (I am having so many scanners, so its difficult to go so many pages)

    1. I noticed you have created a alert to run at Market close on email, you should be receiving mails for the same between 6-7pm on a daily basis

      1. Now selected Sms only…., when shall i get bse & x group stocks scan option in chartink ?
        Thanks for the quick response.

  16. Hi Akash,

    I subscribed to alert service today – you are doing a fantastic job by creating a simple scanner where no coding is involved.I have spend extensive amount of time using your scanner – based on that Couple of suggestions :

    – Please include VWAP in the scanner . I feel its a critical scanner for day trading which most of the traders use regularly.

    – I write some complex scanners where the lines in scanner may be similar:
    — part of scanner —
    ( [ -1 ] 10 minute close = [ -2 ] 10 minute ichimoku cloud bottom(9,26,52) ) or ( [ -2 ] 10 minute close max(9.45AM candle) trigger an alert. this is not possible with referring a candle by 0,-1,-2 … but these kind of things are useful when back testing / want to check some conditions based on time stamp.

    – you can include not equal to ( i was trying to use some condition similar to this but could not find the option)

    These are some constructive feed back … except VWAP rest of the things can be considered as possible improvement suggestions when ever possible.

    Thanks,
    Senthil.

    1. Thanks for your feedback.

      We are working with data providers for VWAP data.

      We plan on having a global offset that would probably help you to backtest for the past 10/15 offests and impact all timeframes that are used in your scan. I’ll have this along with the “not equals” condition added soon

  17. akash sir i wants only desktop alert as am on screen during market hour . no need of sms or email alert. my scanner shows entry at 5 min interval on 5 min chart having list of 150 fno stock so it shows many stock as result most of time ……so please suggest me that alert subscription will useful for me or not.

  18. Sir i have 2 screener n i want to set alert for 5 min once at 9.20 only .it will notify only once or every 5 min ?i dnt want it every 5 min.

    1. We have added a ability to run Alerts at custom times, you can create a Alert to run exactly at 9:20am daily

  19. The charts are not live. Hope the alerts will be live…i mean alerts should not come after 15 minutes of it happening, otherwise no use.

    1. In our premium service we provide realtime data updates every minute for our Charts & Scans along with Alerts for any scans over SMS/EMAIL

  20. I m premium member of your services no. I really confused for one of the thing is there any way i can get stocks which are taking support near 21 day moving average…

  21. Hey Akasha,

    Though you provide future stock group but the prices are spot prices.
    Can chartink team add future prices for current expiry so that fo playes gets benefit.

    Thanks.,
    Rohit

  22. Hello….today I have taken your premium service. I want to do my scanning on future data/chart. But here no future data/chart is not available…..only cash data/charts are available for future segment stocks also.

  23. Hello chartink team, very good platform for stocks chart.. i need scan on 60 min chart , which stocks crossed and close above 200 dma.
    How i can set on scanner. Please suggest. This query i need on futures stocks.
    Thanks

  24. Good Day
    I would like to subscribe
    Pls adv on the foll
    1. DATA FOR STOCK FUTURES
    2. WHAT is the Data feed time delay.
    3. Have you integrated your “chart ink” with any trading portal, so that the trades can be executed when the signal is generate. ie. ALGO trading.
    4. For premium users pls suggest the best stock screeners for intraday, hourly.,daily, weekly ,monthly and medium to long term time frames

    1. Please find my response’s below

      1. DATA FOR STOCK FUTURES
      -> We current provide Charts only for NSE Cash stocks

      2. WHAT is the Data feed time delay.
      -> Data for premium subscribers is updated in realtime every minute

      3. Have you integrated your “chart ink” with any trading portal, so that the trades can be executed when the signal is generate. ie. ALGO trading.
      -> No, we provide our own alerting feature, it also allows you to receive Alerts when your terminal is open or closed

      4. For premium users do you have any best stock screeners.
      -> We do suggest to view the top scans our site for this

          1. Yes, Charts & Scans are aut0-refreshed every minute with the latest realtime data

            Alerts can be set to run at regular frequencies of 1/2/3/5/10.. minutes and hours as per your requirements

  25. Hi,
    As requested in my previous message, Please add a sound alert to your desktop notification…..without a beep sound, the notifications is of not much help.
    Also, please give a discount to clients who do not want email/SMS facility…..you can also save on the cost involved in offering this facility.

    1. We have just added this new option, to alert you only via mobile/desktop. You’ll be able to see this in the alert settings box. Also, sounds notifications for this should be active too

  26. I have paid the subscribtion amount. How much time it takes to activate my account . Means when can I use alerts and real time data facilities.How to contact your office .Any contact no. is not mentioned on the website.

    1. Your a/c is updated to premium membership instantly after you make the payment. I do notice you reached out to us over mail as well and hope this issue is resolved now

  27. Hi Aakashji,
    Subscribed premium today.Can we customise chart settings and auto refreshing for charts.
    Thanks for the wonderful service at affordable cost.
    Regards
    radhakrishna

  28. Today i got alert after triggered scanner,

    Will i get alert message on next day also if i selected count 0 and PAUSE?

    I need only one notification daily on selected scanner

    1. Yes, in this case on can enable duplicate notifications and you will get an alert for the same stock again if it passes through the filters of the scan

  29. Your website is very good and scans are excellent. To further improve, you are required to add on balance Volume ( OBV) & Mass index in scan parameters.
    Please add OBV & Mass index in scan parameters

    Regards

  30. Hello. I am looking to explore this site for subscription. Can you please let me know if i have trouble in creating a scanner for myself, would i get help technically with respect to the syntax of the condition? And also will the prices we real-time so that we can immediately act on it?

    1. Hello,
      Yes, We provide dedicated scanner support only to our premium members which allows you send your scan requirements and we create and share the scan with you.

    1. We provide only email support, please feel free to share you doubts here or email us at support@chartink.com

      As a premium member you would be able to:

      Access realtime data for Charts & Scans every minute
      Create Alerts and receive updates of stock breakouts over sms/email/mobile/desktop
      View charts in 1/2/3 minute timeframes with auto-refresh
      Run screeners in 1/2/3 minute timeframes with auto-refresh
      Scan any watchlist via the segment dropdown of a scan
      Get Dedicated support for your scanner requirements

      You can get details/signup our premium service here: https://chartink.com/subscription

    1. Hello,
      We do sent SMS’s to international numbers but charge is a bit higher. For Indian numbers we give 1000 sms alerts but for international numbers we would be providing with only 60 sms alerts considering the high costs. Would recommend you to activate mobile browser notifications, these are unlimited. Hope this helps: https://chartink.com/articles/alerts/desktop-mobile-a-k-a-web-notifications/

       

  31. hello,
    I m a new subscriber but i dont know my alert is on or not because the bell icon show me” you block your alert ” plz help me

  32. Hello Sir,
    I have made watchlist and created alert for scans using my watchlist option, but I am receiving scan alert for other stocks also, please tell me how I can customize the alert for my watchlist only.

    Thanks .

    1. There are no limits on the same. We offer 1000 sms and 1000 email credits along with unlimited desktop/ mobile browser notifications on registration for 1 month. If you exhaust your sms/ email credits, there is an option to buy more

  33. सर मैं आपका ग्राहक हूं और मैंने सब्सक्रिप्शन भी लिया हुआ है मेरे खुद के बनाए गए चार्ट का मैंने अलर्ट एक्टिव किया हुआ है लेकिन मोबाइल पर मैसेज नहीं आ रहा है

    yeshipanwar@gmail.com

    Please solve the problem

  34. Hi Akash

    I am a premium costumer of the Chart-ink for a quite period of time .. I am using some other scanners also but I loves most of the features of the Chart-ink compared to other competitors,But One thing I am badly missing form Chart-ink was post processing support of the previous day’s generated alert .

    While we uses the chart link it is too much of maul effort of copying each alerts corresponding to one scanner and add that into another watch list for a nested scanning .

    First of all creating a watch-list is a laborious tasks in Chart-ink whereas some competitors of yours are allowing direct uploading of Excel sheets in to watch-list .

    If you are able to provide an option of adding alert symbols directly in to a watch list .That means the alert creation has one more options for adding into watch list as like we already has (sms,desktop,email) .

    Allowing alerts corresponding to one scanner into watch-list and other scanner use it as input is permitting the user to have a nested scanning which is very powerful even it allows implementing very complicated Neural Networks with out much infrastructure changes or adding any scanning engine instruments .All you need to have some software update for interfacing alert symbols into a watch list .

    Thanks and Regards
    Jeby

  35. I have Created One Hour candle and Scan. I would like to receive alert after 5 minutes after the hourly candle. If I create it as 5 minutes alert, it is running every five minutes and giving wrong results, What should be my alert time ?

  36. Hi,
    For alert system… for a particular condition… I am not getting alert if the condition fulfills more than once in a particular scrip… say is the condition triggers in SBIN at 10am… I am getting the signal but if it triggers again at 11 or 12… not getting it… is there any other settings for this…

    another is the delay in getting alert is varying… my setting is 1min check… sometimes I get within 2-3 mins… but sometimes getting as much as 10min… that is much higher delay for candlestick entry in a shorter time frame.

    can you please help

  37. Time of Trigers for alert and Backtest result time is different. I observed that sms comes late if I compare with back test.

    Can you please check and advise how to correct it.

    1. There are chances that the backtest results may not match with the alerts history if multiple timeframes are used in the scan, please read our for more details: https://chartink.com/articles/backtest/bactesting-faq/

      Hope this helps on back-testing:
      https://chartink.com/articles/?s=back

      It will show the previous days/ minutes results for your scan without the need for you to modify the scan. Back-testing will not give alerts. It is only to analyze/ view stocks previously triggered by your scans.  If you click on any of the bars on the graph, it will show the list of stocks that triggered as per the scan previously. 

      Back-test data will show data for the lowest candle time frame in your scan. If lowest time frame is 1 minute, it will show results for last 1 minutes. If its on daily candle it will show data for past 6 months. We show results for the past 150 bars  in our backtest section, these 150 candles could be of any timeframe, depending on the lowest timeframe in your scan, so for 5 minutes for example, you would get 2 days, for 1 minute, half a day and so on. 
       

      If you have the alert frequency of 5 minutes on a 1 hour candle scan, the alert results will update every 5 minutes and so will the backtest results(if you open the site and view the graph every 5 minutes), the difference is that the alert keeps a history of all your stocks triggered every 5 minutes i.e at 9:20am, 9:25am and so on via the alert history page,, whereas the backtest graph doesn’t keep any history as such, it will show the results only as of the candle completion time i.e 10:15am. so its not necessary that the backtest will show all the stocks that were triggered every 5 minutes as your alert show’s.

      Alerts is a premium feature that would allow you to do this, it keeps a track of all your stocks that met the condition every 5 minutes so that you don’t need to keep a track of them manually in the scanner page or the backtesting graph. The backtest is a dynamic graph that would update/change as your 1 hour candle is changing.

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